Zooz firmware updates failing

1

In HA I was advised of firmware updates for several devices including a Zooz 76. I did the install for one and then I got an error message that Zwave JS no longer recognized the device. I had to re-include the device and decided not to do the other firmware updates.
This was the update message in HA:

Salon ALL Firmware

19 minutes ago

Last changed:19 minutes ago

Last updated:19 minutes ago

10.20.1

Installed version

10.0.1

Latest version

10.20.1

Includes firmware versions: 10.0, 10.10, 10.20.

* Fixed central scene bug for control of its own load in smart bulb mode.
* Added parameter 18 to disable LED blinking when a setting is changed. See all settings here.
* Changed the manual operation for disabling the relay (smart bulb mode).
* Improved the factory reset procedure: The switch will not lock up if the factory reset is not successful in certain scenarios.

Did anyone have the same experience with these firmware updates ?

2

I had five switches updated today. The 5 updates went perfectly, no errors.

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3

thanks i’ll try again tomorrow

4

I updated a water leak sensor without any problems. Watching it for a few days to pull the trigger on updating the others.

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5

I had six to update. Started with a Zooz Zen22. Update appeared to work but HA zwave controller reported it dead. I tried exclusion and inclusion with no luck.

Unfortunately, I then deleted the dead device from the controller to try a fresh inclusion. I now see in the manual that this version of the Zen22 cannot be manually reset at the device – only via the controller.

Don’t make the same mistake. This device is now a dumb switch. :frowning:

Update: User error. This switch was a Zen72. Once I used the right sent of instructions, everything came back online fine. :face_with_open_eyes_and_hand_over_mouth:

6

I was able to do an exclusion followed by a succesful inclusion.

7

I updated a water leak sensor fine. The second one ate the whole battery and the firmware download stalled. Inserted a new battery and tried again, with the same result. Quit. If it ain’t broken…

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8

I have a LOT of Zooz devices. All of the updates went well except for the Zen73’s. All four of the ZEN73’s failed. All four are on firmware: 2.10.0. All four want to go to firmware: 10.0.1 . All the other Zooz devices were much smaller version bumps.

Mine don’t have the same inclusion problem. The update simply gets to 100% and the dialog box goes away. Resetting the device shows the same old firmware. No idea what is going on. Could it be related? Thoughts?

9

I’m in the same boat, have a few dozen Zooz devices all showing updates available, started with a ZEN26 and had to do a “replace” on the thing to get it to re-include after the update. Not looking forward to doing that across the remaining devices.

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10

Decided to just go ahead, I have 5 ZEN26’s that needed an update and every single one of them required a reset and rejoin.

0% success rate thus far, not a great showing.

11

Installing firmware on Zooz Zen26’s via HA caused 1 out of 4 of my Zooz devices to stop connecting to HA. I then had to install the firmware on that 1 device via Simplicity Studio PC Controller software How to Perform an OTA Firmware Update on Zooz Devices - Zooz Support Center (getzooz.com)