Zooz ZEN77 800LR dimmer switch button presses don't show up in Home Assitant (but will receive commands)

  • Core2023.12.4
  • Supervisor2023.12.0
  • Operating System11.2
  • Frontend20231208.2

Z-Wave Hub: ZST39 LR, 800 Series Long Range Controller, firmware 1.20 (or 7.19.3…?)

Zooz ZEN77 800LR, firmware 4.20.2

Physically pressing the paddle buttons on the switch will cause the physical LED indicator light to turn and off, but it doesn’t update the switch’s state in Home Assistant. I don’t see anything in the logs either. However, pressing the soft button inside Home Assistant does cause the physical LED on the switch to turn on and off.

I’m using it in Smart Bulb mode so that the physical relay doesn’t actually cut power to the bulbs. I have a dozen of these same switches throughout my house and all work fine except this one. I’ve re-interviewed it a couple times now but it didn’t help.

Last thing to note, I installed it two weeks ago but didn’t notice the issue until yesterday so I can’t be sure if it ever worked properly or if the issue just started.

Any ideas?

I am having this issue now… Zombie. Zombie. Zombie ie ie ie o