Philippe_C
February 8, 2022, 5:31am
1
Hello,
I received a NorthQ NQ-9121-EU zwave module which is supposed to be HA compatible.
I’m on the latest version of HA (2022.3)
Config:
All the pairings I’ve done so far have been fine, but this one is resisting me.
NorthQ’s support tells me this:
The pairing process should be as it follows. You place the controller into « Learn » mode and then press the device button 3 times to include it.
I have attached the manual and specification materials to this email which you can look at.
What you can try is to press the button 7 times in order to reset the device completely.
But it doesn’t work
Are any of you using a NorthQ module and managed to get it to work?
Thanks for your help
Philippe
mattdm
February 8, 2022, 5:35am
2
What does it do when it doesn’t work?
Philippe_C
February 8, 2022, 5:52am
5
Warn log:
Error log:
mattdm
February 8, 2022, 5:53am
6
Time to set the log level to “debug”.
Philippe_C
February 8, 2022, 5:57am
7
Yes but… In the debug mode there are many people
But I will post the file
Philippe_C
February 8, 2022, 6:02am
8
OK it was quieter than I thought
S'abonner aux messages du journal Z-Wave JS…
2022-02-08T05:58:37.454Z CNTRLR Starting inclusion process with strategy Default...
2022-02-08T05:58:37.472Z SERIAL » 0x0105004ac15120 (7 bytes)
2022-02-08T05:58:37.474Z DRIVER » [REQ] [AddNodeToNetwork]
payload: 0xc151
2022-02-08T05:58:37.478Z SERIAL « [ACK] (0x06)
2022-02-08T05:58:37.482Z SERIAL « 0x0107004a51010000e2 (9 bytes)
2022-02-08T05:58:37.484Z SERIAL » [ACK] (0x06)
2022-02-08T05:58:37.487Z DRIVER « [REQ] [AddNodeToNetwork]
payload: 0x51010000
2022-02-08T05:58:37.496Z CNTRLR The controller is now ready to add nodes
2022-02-08T05:59:07.663Z SERIAL » 0x010e00132207600d00012501002552f8 (16 bytes)
2022-02-08T05:59:07.666Z DRIVER » [Node 034] [REQ] [SendData]
│ transmit options: 0x25
│ callback id: 82
└─[MultiChannelCCCommandEncapsulation]
│ source: 0
│ destination: 1
└─[BinarySwitchCCSet]
target value: false
2022-02-08T05:59:07.671Z SERIAL « [ACK] (0x06)
2022-02-08T05:59:07.677Z SERIAL « 0x0104011301e8 (6 bytes)
2022-02-08T05:59:07.679Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:07.682Z DRIVER « [RES] [SendData]
was sent: true
2022-02-08T05:59:07.735Z SERIAL « 0x0107001352000006bf (9 bytes)
2022-02-08T05:59:07.738Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:07.742Z DRIVER « [REQ] [SendData]
callback id: 82
transmit status: OK
2022-02-08T05:59:07.754Z CNTRLR [Node 034] [~] [Binary Switch] currentValue: false => false [Endpoint 1]
2022-02-08T05:59:08.773Z SERIAL » 0x010d00132206600d000125022553f8 (15 bytes)
2022-02-08T05:59:08.775Z DRIVER » [Node 034] [REQ] [SendData]
│ transmit options: 0x25
│ callback id: 83
└─[MultiChannelCCCommandEncapsulation]
│ source: 0
│ destination: 1
└─[BinarySwitchCCGet]
2022-02-08T05:59:08.782Z SERIAL « [ACK] (0x06)
2022-02-08T05:59:08.785Z SERIAL « 0x0104011301e8 (6 bytes)
2022-02-08T05:59:08.787Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:08.789Z DRIVER « [RES] [SendData]
was sent: true
2022-02-08T05:59:08.850Z SERIAL « 0x0107001353000007bf (9 bytes)
2022-02-08T05:59:08.852Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:08.856Z DRIVER « [REQ] [SendData]
callback id: 83
transmit status: OK
2022-02-08T05:59:09.325Z SERIAL « 0x010d0004102207600d01012003008d (15 bytes)
2022-02-08T05:59:09.330Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:09.335Z DRIVER « [Node 034] [REQ] [ApplicationCommand]
└─[MultiChannelCCCommandEncapsulation]
│ source: 1
│ destination: 1
└─[BasicCCReport]
current value: 0
2022-02-08T05:59:09.343Z CNTRLR [Node 034] [~] [Binary Switch] currentValue: false => false [Endpoint 1]
2022-02-08T05:59:09.434Z SERIAL « 0x010d0004102207600d01012003008d (15 bytes)
2022-02-08T05:59:09.438Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:09.441Z DRIVER « [Node 034] [REQ] [ApplicationCommand]
└─[MultiChannelCCCommandEncapsulation]
│ source: 1
│ destination: 1
└─[BasicCCReport]
current value: 0
2022-02-08T05:59:09.447Z CNTRLR [Node 034] [~] [Binary Switch] currentValue: false => false [Endpoint 1]
2022-02-08T05:59:09.533Z SERIAL « 0x010d0004102207600d01012003008d (15 bytes)
2022-02-08T05:59:09.537Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:09.541Z DRIVER « [Node 034] [REQ] [ApplicationCommand]
└─[MultiChannelCCCommandEncapsulation]
│ source: 1
│ destination: 1
└─[BasicCCReport]
current value: 0
2022-02-08T05:59:09.547Z CNTRLR [Node 034] [~] [Binary Switch] currentValue: false => false [Endpoint 1]
2022-02-08T05:59:09.583Z SERIAL « 0x010d0004102207600d01012003008d (15 bytes)
2022-02-08T05:59:09.586Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:09.590Z DRIVER « [Node 034] [REQ] [ApplicationCommand]
└─[MultiChannelCCCommandEncapsulation]
│ source: 1
│ destination: 1
└─[BasicCCReport]
current value: 0
2022-02-08T05:59:09.596Z CNTRLR [Node 034] [~] [Binary Switch] currentValue: false => false [Endpoint 1]
2022-02-08T05:59:09.599Z SERIAL « 0x010d0004102207600d01012003008d (15 bytes)
2022-02-08T05:59:09.601Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:09.603Z DRIVER « [Node 034] [REQ] [ApplicationCommand]
└─[MultiChannelCCCommandEncapsulation]
│ source: 1
│ destination: 1
└─[BasicCCReport]
current value: 0
2022-02-08T05:59:09.609Z CNTRLR [Node 034] [~] [Binary Switch] currentValue: false => false [Endpoint 1]
2022-02-08T05:59:09.660Z SERIAL « 0x010d0004102207600d01012003008d (15 bytes)
2022-02-08T05:59:09.664Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:09.668Z DRIVER « [Node 034] [REQ] [ApplicationCommand]
└─[MultiChannelCCCommandEncapsulation]
│ source: 1
│ destination: 1
└─[BasicCCReport]
current value: 0
2022-02-08T05:59:09.674Z CNTRLR [Node 034] [~] [Binary Switch] currentValue: false => false [Endpoint 1]
2022-02-08T05:59:09.790Z SERIAL « 0x010d0004102207600d01012003008d (15 bytes)
2022-02-08T05:59:09.794Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:09.797Z DRIVER « [Node 034] [REQ] [ApplicationCommand]
└─[MultiChannelCCCommandEncapsulation]
│ source: 1
│ destination: 1
└─[BasicCCReport]
current value: 0
2022-02-08T05:59:09.802Z CNTRLR [Node 034] [~] [Binary Switch] currentValue: false => false [Endpoint 1]
2022-02-08T05:59:09.806Z SERIAL « 0x010d0004102207600d01012003008d (15 bytes)
2022-02-08T05:59:09.808Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:09.810Z DRIVER « [Node 034] [REQ] [ApplicationCommand]
└─[MultiChannelCCCommandEncapsulation]
│ source: 1
│ destination: 1
└─[BasicCCReport]
current value: 0
2022-02-08T05:59:09.814Z CNTRLR [Node 034] [~] [Binary Switch] currentValue: false => false [Endpoint 1]
2022-02-08T05:59:18.872Z CNTRLR [Node 034] Timed out while waiting for a response from the node (ZW0201)
2022-02-08T05:59:27.354Z SERIAL » 0x010e00132207600d00012501002554fe (16 bytes)
2022-02-08T05:59:27.356Z DRIVER » [Node 034] [REQ] [SendData]
│ transmit options: 0x25
│ callback id: 84
└─[MultiChannelCCCommandEncapsulation]
│ source: 0
│ destination: 1
└─[BinarySwitchCCSet]
target value: false
2022-02-08T05:59:27.360Z SERIAL « [ACK] (0x06)
2022-02-08T05:59:27.367Z SERIAL « 0x0104011301e8 (6 bytes)
2022-02-08T05:59:27.369Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:27.372Z DRIVER « [RES] [SendData]
was sent: true
2022-02-08T05:59:27.423Z SERIAL « 0x0107001354000006b9 (9 bytes)
2022-02-08T05:59:27.427Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:27.431Z DRIVER « [REQ] [SendData]
callback id: 84
transmit status: OK
2022-02-08T05:59:27.447Z CNTRLR [Node 034] [~] [Binary Switch] currentValue: false => false [Endpoint 1]
2022-02-08T05:59:28.465Z SERIAL » 0x010d00132206600d000125022555fe (15 bytes)
2022-02-08T05:59:28.467Z DRIVER » [Node 034] [REQ] [SendData]
│ transmit options: 0x25
│ callback id: 85
└─[MultiChannelCCCommandEncapsulation]
│ source: 0
│ destination: 1
└─[BinarySwitchCCGet]
2022-02-08T05:59:28.472Z SERIAL « [ACK] (0x06)
2022-02-08T05:59:28.478Z SERIAL « 0x0104011301e8 (6 bytes)
2022-02-08T05:59:28.480Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:28.485Z DRIVER « [RES] [SendData]
was sent: true
2022-02-08T05:59:28.529Z SERIAL « 0x0107001355000006b8 (9 bytes)
2022-02-08T05:59:28.532Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:28.537Z DRIVER « [REQ] [SendData]
callback id: 85
transmit status: OK
2022-02-08T05:59:29.172Z SERIAL « 0x010d0004102207600d01012003008d (15 bytes)
2022-02-08T05:59:29.187Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:29.190Z DRIVER « [Node 034] [REQ] [ApplicationCommand]
└─[MultiChannelCCCommandEncapsulation]
│ source: 1
│ destination: 1
└─[BasicCCReport]
current value: 0
2022-02-08T05:59:29.196Z CNTRLR [Node 034] [~] [Binary Switch] currentValue: false => false [Endpoint 1]
2022-02-08T05:59:29.338Z SERIAL « 0x010d0004102207600d01012003008d (15 bytes)
2022-02-08T05:59:29.342Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:29.348Z DRIVER « [Node 034] [REQ] [ApplicationCommand]
└─[MultiChannelCCCommandEncapsulation]
│ source: 1
│ destination: 1
└─[BasicCCReport]
current value: 0
2022-02-08T05:59:29.357Z CNTRLR [Node 034] [~] [Binary Switch] currentValue: false => false [Endpoint 1]
2022-02-08T05:59:29.427Z SERIAL « 0x010d0004102207600d01012003008d (15 bytes)
2022-02-08T05:59:29.432Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:29.435Z DRIVER « [Node 034] [REQ] [ApplicationCommand]
└─[MultiChannelCCCommandEncapsulation]
│ source: 1
│ destination: 1
└─[BasicCCReport]
current value: 0
2022-02-08T05:59:29.441Z CNTRLR [Node 034] [~] [Binary Switch] currentValue: false => false [Endpoint 1]
2022-02-08T05:59:29.542Z SERIAL « 0x010d0004102207600d01012003008d (15 bytes)
2022-02-08T05:59:29.545Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:29.549Z DRIVER « [Node 034] [REQ] [ApplicationCommand]
└─[MultiChannelCCCommandEncapsulation]
│ source: 1
│ destination: 1
└─[BasicCCReport]
current value: 0
2022-02-08T05:59:29.556Z CNTRLR [Node 034] [~] [Binary Switch] currentValue: false => false [Endpoint 1]
2022-02-08T05:59:29.571Z SERIAL « 0x010d0004102207600d01012003008d (15 bytes)
2022-02-08T05:59:29.572Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:29.576Z DRIVER « [Node 034] [REQ] [ApplicationCommand]
└─[MultiChannelCCCommandEncapsulation]
│ source: 1
│ destination: 1
└─[BasicCCReport]
current value: 0
2022-02-08T05:59:29.581Z CNTRLR [Node 034] [~] [Binary Switch] currentValue: false => false [Endpoint 1]
2022-02-08T05:59:29.615Z SERIAL « 0x010d0004102207600d01012003008d (15 bytes)
2022-02-08T05:59:29.618Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:29.621Z DRIVER « [Node 034] [REQ] [ApplicationCommand]
└─[MultiChannelCCCommandEncapsulation]
│ source: 1
│ destination: 1
└─[BasicCCReport]
current value: 0
2022-02-08T05:59:29.629Z CNTRLR [Node 034] [~] [Binary Switch] currentValue: false => false [Endpoint 1]
2022-02-08T05:59:29.658Z SERIAL « 0x010d0004102207600d01012003008d (15 bytes)
2022-02-08T05:59:29.662Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:29.667Z DRIVER « [Node 034] [REQ] [ApplicationCommand]
└─[MultiChannelCCCommandEncapsulation]
│ source: 1
│ destination: 1
└─[BasicCCReport]
current value: 0
2022-02-08T05:59:29.672Z CNTRLR [Node 034] [~] [Binary Switch] currentValue: false => false [Endpoint 1]
2022-02-08T05:59:29.713Z SERIAL « 0x010d0004102207600d01012003008d (15 bytes)
2022-02-08T05:59:29.716Z SERIAL » [ACK] (0x06)
2022-02-08T05:59:29.719Z DRIVER « [Node 034] [REQ] [ApplicationCommand]
└─[MultiChannelCCCommandEncapsulation]
│ source: 1
│ destination: 1
└─[BasicCCReport]
current value: 0
2022-02-08T05:59:29.725Z CNTRLR [Node 034] [~] [Binary Switch] currentValue: false => false [Endpoint 1]
2022-02-08T05:59:38.551Z CNTRLR [Node 034] Timed out while waiting for a response from the node (ZW0201)
2022-02-08T06:00:07.448Z CNTRLR stopping inclusion process...
2022-02-08T06:00:07.481Z SERIAL » 0x0105004ac55623 (7 bytes)
2022-02-08T06:00:07.484Z DRIVER » [REQ] [AddNodeToNetwork]
payload: 0xc556
2022-02-08T06:00:07.488Z SERIAL « [ACK] (0x06)
2022-02-08T06:00:07.576Z SERIAL « 0x0107004a56060000e2 (9 bytes)
2022-02-08T06:00:07.579Z SERIAL » [ACK] (0x06)
2022-02-08T06:00:07.582Z DRIVER « [REQ] [AddNodeToNetwork]
payload: 0x56060000
2022-02-08T06:00:07.592Z CNTRLR The inclusion process was stopped
BebeMischa
February 8, 2022, 6:03am
9
Philippe_C
February 8, 2022, 6:07am
10
Yes, 7 times on the button.
Flashing 4 times, long light on, then flashing 3 times
Maybe the problem comes from the device. This is really weird.
BebeMischa
February 8, 2022, 6:11am
11
Try to pair very close distance from your zwave stick
Also, try to pair unsecure mode, just to see, if it then does something.
Philippe_C
February 8, 2022, 6:16am
12
I am a few centimeters away without success
I don’t have time now but I’m going to turn off HA, unplug the stick and turn it all back on
Next episode
Thx
Philippe_C
February 8, 2022, 5:51pm
14
It doesn’t work any better
Tomorrow or the day after, I will receive a new Aeotec Stick, which I will keep as a backup in case of failure.
I will test this on another raspberry and a clean install of HA.
Otherwise it’s the NorthQ that is down
I’ll keep you posted as soon as I hear anything.
Thx
Philippe
Philippe_C
February 14, 2022, 7:20am
15
Hi,
Here is the latest news and the solution
I installed Jeedom but I had exactly the same problem.
The solution is to exclude the NorthQ EVEN if it was never included.
I never had this problem on my other zwave devices.
Thank you very much for your help!
Philippe
1 Like
