Hello and thanks for your response.
Well lucky for us, I work in software and opening issues is my specialty lol. Unfortunately, I don’t have the option to abandon the devices. I am several thousands of dollars committed and the other devices work, I just need to get the problem worked on or keep the 3 remaining devices on HE until a fix is in place.
With the information you’ve provided in mind with my own troubles, I can write a story for all 3 devices that are having the issue. I can probably gather all the details and submit it by this weekend.
Here’s a brief summary:
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I have 4 curtain rails model TS0601. 3 of them work fine in HA. The 4th pairs without entities. Verified the device runs on hubitat hub. All devices are branded zemismart but the manufacturer id for the device in question is different than the others. I believe this is related to the device not being read correctly in the library.
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I have 2 zemismart curtain shades (brand new) that pair to HA without entities. The device model on these is also TS0601. I will do further research on the manufacturer ID and also try to pair it to hubitat and provide those findings with the story.
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You have a device (that appears to be a water valve?) With model TS0601 that’s missing entities when paired with HA.
Signal strength has been ruled out by pairing it within the same room. Both users have zigbee networks that are running fine with no other pairing issues besides these specific devices.
If you want me to include anything else, just reply here. I’ll let you see it all before I submit it and I’ll send you a link afterwards.