the app was working without internet for about a week or maybe just less than a week. I noticed it closed on the weekend with a message saying it couldn’t connect to some server and there was a retry button. When i pressed it, it didn’t do anything until i unblocked the internet access which then the app re-opened and started working.
ok i just tested and this is the result
- wifi on and internet access blocked on the firewall, airtouch 5 app will not open and will keep showing message that it cannot download data and for you to retry or re-download app.
- wifi off app launches without any issues and works.
there is absolutely no reason for it to not work if wifi is on but internet access is not accessible. The developers of this app for whatever bizarre reason deliberately coded the app behaviour to be like this.
far from ideal.
I put some constraints on my AirTouch 4 tablet, which wants to talk to IP addresses in China as well as to Polyaire.
@smitcoracing I had Airtouch 5 installed at my property last week and the installer has done a basic job of installing and explaining how the system works.
What is the best way for me as a use to ensure the system has been installed and configured the best possible way for my property. There are also some specific questions about the system which I have and my installer is not able to respond to them, wondering if I could speak about them with you.
Thanks
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Hi all
Is there anyway to expose the timer settings to home assistant (from the api).
Can automate it within HA but it would be ideal if the console and HA were in sync here
The programs are not included in the official API, although they do sync to the app (unlike favourites) so there must be a hidden API for them.
I’ve set up programs in Home Assistant using the Scheduler custom integration and custom automations. I found that more flexible to do things like adjusting the target temperature based on the current electricity tariffs. I no longer use the console programs at all.
If programs were available in Home Assistant how would you expect them to work? Just as on off toggles, or are you looking for more advanced controls?
Would just be after replication of the on/off timer. Nothing special - all other features are avaiilable from the HA integration , but I have to get up to the panel to set an off timer before bed.
Will look into the scheduler integration you posted, but my method in programming everything i have in HA is to lose not any capability in original method (e.g. light switches still work).
In an ideal way, i would set up a on/off timer that is visable and editable on the console itself
EDIT: Just read your username - here i am digging into your Github API in the background for some more insight haha
I’ve done some digging tonight. I think I can make some updates to the extension to expose the quick timer as a service/action in Home Assistant. I’ll let you know once I have something to test.
Thanks mate, interested to see how this goes and how you did it. Ive found a copy of Comms protocol 1.2 and it very much does not make any comments on the function (just a status message of on or off)
@Dsx2 I’ve published v1.2.0-rc1 which includes time entities for the on and off quick timers. There are also a couple of custom services to set the timer to trigger after a specified delay (similar to pressing and holding on the AirTouch console power button) and clear an active timer.
You can find more info about the new features in the README
You may need to enable the HACS pre-releases switch for the airtouch integration to see the update. It is called switch.polyaire_airtouch_pre_release for me.
Let me know whether this lines up with what you wanted.
v1.2.0 of the integration is now officially released.
The new feature is support for seeing the current On/Off Quick Timers set from the AirTouch console and also setting the timers. This feature is available for both AirTouch 4 and AirTouch 5 systems.
Hi everyone, I’m new to AirTouch 5, had a few teething problems after install, was set up incorrectly by installer and I’ve sorted most issues out now.
The spill zone has been a continuous issue for me, spill zone was originally set up in master lol.
My system (18kw Mitsubishi Electric / 9 zone with ITS’s) goes into spill very quickly after reaching set temp, the spill room is so so cold < 3 from set point.
My questions are:
-
If I were to create 2 spill zones, does this then split (50/50) of the airflow 50% ?
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When setting the spill zone room temp higher to compensate for the cold will the spill air / room then reach the set temp ?
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The aircon fan is set to High via Mitsubishi controller, by setting it back to standard will this reduce the spill airflow / temp. I find my system is spilling within 2 hours running with 5+ zones open until they close?
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Or is the answer to install a bypass, or suck it up?
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Installing a Bypass Pros / Cons etc ?
Thanks in advance 
I have sent you a PM and will be able to help you with all
Hi, just doing a full reinstall of HA and now getting to Airtouch…have tried multiple versions but no joy detecting any ITC or zones, just the console and MHI main unit. It asks for the spill zone, so it knows the zones are there, and also has the quick timers. Have been through the delete/add/reboot cycly a few times. Probably doing something really dumb. Any help appreciated.
There was an API breaking change in Home Assistant 2024.11 that is causing errors during initial set up for the integration. See AttributeError: module 'homeassistant.helpers.area_registry' has no attribute 'normalize_name' · Issue #12 · TheNoctambulist/hass-airtouch · GitHub for details.
I’m planning to publish an update over the weekend to address this. If you want to get going ahead of the fix, as a workaround you could try running the set-up using an older Home Assistant version and then upgrading Home Assistant.
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@azaghul33 I’ve released v1.2.1 of the integration with a fix for this issue. Let me know if you still see any errors after upgrading to this version.
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Team,
I’m finding that my air touch 5 keeps timing out and requires a reload. I’ve got my panel running HA with fully kiosk.
Has anyone else had a similar issue ?
What do you mean by “timing out” and “requires a reload”? Are you referring to an integration issue with Home Assistant, or are you having general issues with your Air Touch 5 console dropping off the Wi-Fi or crashing?
I had constant issues with my Air Touch 5 console - it would keep dropping off Wi-Fi, sometimes it would reconnect by itself, other times the settings would hang and I’d need to reboot it. Took me ages to finally get someone to acknowledge that the issue was real, and had a couple of technicians come out and replace a module in the ceiling, and reset the console back to factory defaults. That didn’t fix it either, and so eventually they replaced the console with a new one. Since then I’ve had no issues at all - it’s been 100% reliable and rock-solid.
So if you’re having connectivity issues to the console itself, get your installation company to log a fault with Air Touch and try to get it replaced.
I’m running the Polyaire custom integration and have been keeping it up-to-date (just installed 1.3.0 today). 3 or 4 times over the last couple of weeks, it has stopped communicating with HA (I look for changes in room temperature as an indication it’s still communicating). I have restarted the Airtouch app on the console, and it starts communicating again (ie is/was a console issue - not a HA issue).
I won’t rule-out that it is/was HA comms that caused the issue though (as I suspect this was the case early-on in my HA/Polyaire experience).
Anyone else having a similar issue ?
When it stops working, does that also stop the Airtouch app on your phone from communicating to it too? And do you notice if the Wi-Fi on the console is connected or not? From what I gather, there were a whole bunch of dodgy consoles with Wi-Fi issues. There’s apparently some fix that an installer can do by loading something from an SD card, but for me they just swapped out the console and it’s been perfect since then.