Received this today 9 July.
Dear Customer,
Thank you for your feedback. We apologize for any inconvenience. Our team has been focused on working through an upgrade of your phone App that will improve performance. We apologize for the inconvenience we did not write the original Home Assistant API and it was not supported by Genie. We will advise when the new API will be available once we are closer.
Our number is 1-866-599-4995, and our hours of operation are Monday-Friday 8 AM- 7 PM CST, Saturday 9 AM- 5 PM CST. Please visit our website at www.geniecompany.com. We thank you for your time and appreciate your patience.
Thank you,
Customer Support Quality Support
The Genie Company/Overhead Door Corporation
Aladdin Connect: 1-866-599-4995
OHD Anywhere: 1-888-901-2750
https://docs.aladdinconnect.net/faq/aladdinconnect.html
https://docs.ohdanywhere.net/faq/ohdanywher