I have latest firmware and have tons of problem. My door bell goes offline multiple times (reboots when pressing button), the state of ring/human detect gets stuck on ‘on’ all the time.
I want to try rolling back the firmware to older version. @calisro , would appreciate if you can share the older version. and also how to roll back if you have instructions.
This is a known problem due to the battery not holding enough charge any more to power the camera for a few seconds. When the doorbell button is pressed all external power is briefly routed to the chime. Solution is to replace the battery by opening up the camera and soldering. Or simply buying a different camera.
This is exactly what I did to fix my AD410 which had a severely swollen battery from last summer’s heat wave.
It’s a rather delicate operation to clip the original tiny battery circuit and resolder onto the new battery, but certainly doable if you have any soldering skill.
I will also add that you can simply remove the battery along with the battery heater circuit and then bypass the external chime. The battery isn’t needed at all with the chime disconnected. You could then send a custom mp3 doorbell ring sound or voice message to internal speakers upon a button press trigger - along with a phone text alert.
Do you happen to know, can you just set it up to not use a chime at all from the get-go? My parents ordered one of these and I’m going to try and help the best I can over RDP to get things set up for them. They aren’t going to need/use the chime portion at all, push notifications and a mp3 sound effect will be enough for a button push event. Just don’t want to end up with the rebooting issues, if I can avoid it.
Yes, during setup, you can choose no chime in the app, provided there is actually no chime connected.
RDP? You mean connect to a Windows PC remotely to set the AD410 up? Don 't see how that will work unless you have an Android or iOS emulator installed that will actually work with the SmartHome app - which is required for setup.
Got everything set up, no, I just meant that I could RDP into a windows machine down there to issue the URL based commands to tweak things with the camera. The setup was not smooth sailing, unfortunately. They only had iOS devices and I guess there are some known issues with the iOS app, probably would have been much easier if one of them had an Android. But in the end we got it working, and so far so good!
