Aqara U200 status stuck on Locked

I integrated my Aqara U200 into HA a couple of months ago and IIRC it worked correctly --updated in HA when unlocked or locked, etc.

Lately it’s been stuck on lock in HA. If the U200 is locked and I select unlock in HA it:

  1. Unlocks the U200
  2. In HA, has a “pending” icon for a few seconds then shows as locked again (U200 is unlocked at this point)
  3. If I select unlock again, HA again has the “pending” symbol for the lock, U200 beeps but does not unlock (b/c it’s already unlocked). During the “pending” icon time window, lock appears as an option in HA and If I select it the U200 locks. If I do nothing U200 shows as locked but is actually unlocked.

I am on the latest Aqara firmware. Has anyone else ran into this problem?

The following error message sometimes appears when attempting an unlock:

Logger: homeassistant.components.websocket_api.http.connection
Source: components/websocket_api/commands.py:241
integration: Home Assistant WebSocket API (documentation, issues)
First occurred: 9:52:43 AM (2 occurrences)
Last logged: 10:20:28 AM

[140152987906064] Unexpected exception
[140152985842688] Unexpected exception
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 241, in handle_call_service
    response = await hass.services.async_call(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2763, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2806, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 999, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1071, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/lock/__init__.py", line 239, in async_handle_unlock_service
    await self.async_unlock(**self.add_default_code(kwargs))
  File "/usr/src/homeassistant/homeassistant/components/matter/lock.py", line 115, in async_unlock
    await self.send_device_command(
  File "/usr/src/homeassistant/homeassistant/components/matter/lock.py", line 70, in send_device_command
    await self.matter_client.send_device_command(
  File "/usr/local/lib/python3.12/site-packages/matter_server/client/client.py", line 454, in send_device_command
    return await self.send_command(
           ^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/matter_server/client/client.py", line 583, in send_command
    return await future
           ^^^^^^^^^^^^
matter_server.common.errors.UnknownError: InteractionModelError: UnsupportedAccess (0x7e)

Yes, i can confirm this for my Aqara U200. this just happened couple of days ago.

File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 996, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1068, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/lock/__init__.py", line 226, in async_handle_lock_service
    await self.async_lock(**self.add_default_code(kwargs))
  File "/usr/src/homeassistant/homeassistant/components/matter/lock.py", line 90, in async_lock
    await self.send_device_command(
  File "/usr/src/homeassistant/homeassistant/components/matter/lock.py", line 70, in send_device_command
    await self.matter_client.send_device_command(
  File "/usr/local/lib/python3.12/site-packages/matter_server/client/client.py", line 454, in send_device_command
    return await self.send_command(
           ^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/matter_server/client/client.py", line 583, in send_command
    return await future
           ^^^^^^^^^^^^
matter_server.common.errors.UnknownError: InteractionModelError: UnsupportedAccess (0x7e)

I have the same issue / same behavior. Latest beta firmware 0.67 installed.

Same issue for me, although my lock is stuck showing unlocked! :face_with_peeking_eye: