Broadlink RM4 Pro - "Device not supported"

Feature Requests
32

Maybe, but you should probably modify the HA core code. Look around the old PRs in python-broadlink for instructions.

33

Good news!

I was also initially unable to add my RM4 Pro (“Device not supported”) but after upgrading to today’s new release, (v2021.4) I was able to add it without any issues.

1 Like
34

I was able to edit the __init file and fix it

36

Care to share details?

37

Still struggling with “Device not supported” in 2022. Anyone can help?

38

I have the same problems as you. I hope that someone can help us.
My other device the rm 4 mini is detected in ha but not in the main app from broadlink.
The rm 4 pro is addicted in the app from broadlink but is an unsupported device for ha … HELP!
I’m using the latest version of HA in docker on a synology.

39

Have a look here.

40

Ok thx. I will wait a bit :wink:

41

i bot new Broadlink rm4 pro its not supported can you help ???
when i add the Integration i receive this message:
Aborted
Device not supported
Device info : S/N code
PID ; 00000000000000000000000013520000
DID : 00000000000000000000ecObae6edc02
loT Cloud : World
MAC: XX:XX:XX:XX:XX:XX
Firmware :
V62092
Device IP : 192.168.1.60@80
Data Cloud : European server
SDK : 2.17
Plug-in version : 1.6.7.2
Routine traits : Trigger

42

Just look two messages up …

43

Please help I can’t us the rm2 pro in home assistant

44

You may try adding your RM2 Pro Code instead of 0x653c to this procedure.

45

thanks but i already tried this, is not working

46

I was refering to this:
image

And you should look how rm2 is referred to and change it accordly.
Sorry. Your case a bit different.
The editing above is not permanent. If it doest not work and you can’t find the specific solution for your case, you´ll have to wait until a new release recognize your model.

47

Im using PROXMOX that is running supervisor (without docker) and I’m bought the RM4 Pro from Aliexpress and when I’m trying to add on my HA, I’m receiving the same error “Device is not supported”. Someone could help me to solve the integration, please? Thank you guys.

48

What is the error log telling when trying to add the RM4 Pro through the Broadlink Integration?

49

You will have to wait till the new device code is included in HA or maybe try to circumvent including the new code using the method explained above (in case it works, it won’t survive a reboot).

50

And the RM4C Mini is STILL* unsupported in 2022.7.2. Is there a way to make the Mini work with HA? Or do I need to return it and get the Pro?

51

I tried this and it doesn’t work.

52

This worked for me. Two changes:

0x520D instead of 0x6539 ← which I found in the logs as described above.
python3.10 instead of python3.8 when changing directory