Community Hass.io Add-on: Paradox Alarm Interface

Hi everyone,

I’m currently experiencing issues with setting up my Paradox SP5500 and IP150 module with PAI. It was working perfectly when connected directly via IP, but since the monitoring center connected to it, I can’t seem to connect through the local IP anymore. Additionally, I tried using the SWAN service, but it’s also failing. Note that I set-up Blue Eye since the beginning; when I was connected to it I could login through PAI, but as soon as I disconnected Blue Eye PAI was working normally. Now, Blue Eye works, but PAI doesn’t, even if I’m not connected to Blue Eye.

LOGS:

Local IP Connection Failure:
When trying to connect locally, it fails with the following logs:

2024-05-26 13:14:03,326 - INFO     - MainThread - PAI.paradox.connections.ip.connection - Connecting. Try 3/3
2024-05-26 13:14:03,329 - ERROR    - MainThread - PAI.paradox.connections.ip.connection - Connect failed (try 3/3): [Errno 111] Connect call failed ('192.168.1.250', 10000)
2024-05-26 13:14:03,329 - ERROR    - MainThread - PAI.paradox.paradox - Failed to connect to interface
2024-05-26 13:14:03,330 - ERROR    - MainThread - PAI - Unable to connect to alarm
2024-05-26 13:14:03,330 - DEBUG    - MainThread - PAI.paradox.interfaces.mqtt.core - MQTT: paradox/interface/pai_status=error
2024-05-26 13:14:03,331 - DEBUG    - MainThread - PAI.paradox.interfaces.mqtt.core - MQTT: paradox/interface/availability=offline

SWAN Service Connection Failure:
When attempting to connect via SWAN, I receive the following error:

2024-05-25 14:34:05,169 - INFO     - PAI - Starting...
2024-05-25 14:34:05,170 - INFO     - PAI.paradox.paradox - Connecting to interface
2024-05-25 14:34:05,170 - INFO     - PAI.paradox.paradox - Using IP Connection
2024-05-25 14:34:05,381 - INFO     - PAI.paradox.connections.ip.connection - Connecting. Try 1/3
2024-05-25 14:34:05,381 - INFO     - PAI.paradox.connections.ip.stun_session - Connecting to Site: ****
2024-05-25 14:34:05,381 - INFO     - PAI.paradox.connections.ip.stun_session - Getting site info
2024-05-25 14:34:05,643 - ERROR    - PAI.paradox.connections.ip.connection - Unhandled exception while connecting (try 1/3): Unable to find module with desired  panel serial
Traceback (most recent call last):
  File "/usr/local/lib/python3.11/site-packages/paradox/connections/ip/connection.py", line 28, in connect
    await self._try_connect()
  File "/usr/local/lib/python3.11/site-packages/paradox/connections/ip/connection.py", line 148, in _try_connect
    await self.stun_session.connect()
  File "/usr/local/lib/python3.11/site-packages/paradox/connections/ip/stun_session.py", line 44, in connect
    raise ConnectToSiteFailed("Unable to find module with desired panel serial")
paradox.exceptions.ConnectToSiteFailed: Unable to find module with desired panel serial

Has anyone encountered similar issues after their alarm system was connected by a monitoring center? Could it be that the center’s connection settings are interfering with my local connection attempts? Any specific tips for connecting with SWAN?

Thanks in advance!

Hello everyone,

I am new to the PAI addon. Recently i managed to get the installation running on HA and all was working well until i decided to mess around with Babyware and label zones etc…

Now when i try to Arm the alarm i get the following errors:

2024-06-01 18:48:05,150 - INFO - PAI.paradox.interfaces.mqtt.core - MQTT Broker Connected

2024-06-01 18:48:07,405 - INFO - PAI.paradox.interfaces.mqtt.basic - message topic=paradox/control/partitions/Area_1, payload=arm

2024-06-01 18:48:07,406 - INFO - PAI.paradox.interfaces.mqtt.basic - Partition command: Area_1=arm user: None

2024-06-01 18:48:07,407 - ERROR - PAI.paradox.paradox - No partitions selected

2024-06-01 18:48:07,408 - WARNING - PAI.paradox.interfaces.mqtt.basic - Partition command refused: Area_1=arm user: None

So Area 1 is the entire house which consisits of 8 zones at the moment.

User from what i can see in babyware are the installer and user 001

Given that i have used autodiscovery in mqtt, I am not sure where i should select the partition if i have to and the user?

Any help on this would be appreciated.

Hey. Most probably you have renamed the partition. It used to be a name “Area 1” and now it has a different name. If you have renamed something I recommend you to delete whole device in HomeAssistant and restart PAI.

Thanks @yozik04. I ended it up doing that and starting from scratch

Hi,
I use PAI and I would like to have the possibility of disarming the alarm with a voice command (the 4 digits of the code) which would be more practical when I arrive by car (my garage is protected). Is it possible ?

Not sure about voice, but i have the ability to arm and disarm the alarm as well as open and close garage (and other functions) through Home assistant for CarPlay. I am sure it is also possible for android auto.

I also open my garage door using a voice command with my iPhone and Home Assistant Companion but I don’t see how to arm or disarm the alarm?

With latest HA version, 2024.6.x, something has changed in alarm panel where you cannot arm or disarm without a code, while it was possible until 2024.5.x

This post is full of people with same error from various alarm integration or addon.

While when you defne a manual, template or mqtt alarm panel you can add a code_arm_required option set to false to bypass it, in the integration/addon alarm panel, you cannot.

My question is if this is something that has to be solved by HA team or not…
Or if there is a workaround

Thanks

@woody4165 I have just tried and yes I got the same. So that messes up my watch and CarPlay actions!

However disarm doesn’t require a code. And I have noticed if you use the mushroom alarm card, when you arm, it comes up with a keypad to enter the code and that works for some reason.

@woody4165 I found this:

I can confirm it works! Go to your partition (s) and enter the code! That’s it!

1 Like

Thanks!

Very easy, but not easy to find.

Is there a way to have the code inserted every time, instead of updating the Default code field?

Thanks

@woody4165 If you mean you want to enter the code every time to arm and disarm, then use the mushroom alarm panel. But then you would have to remove the code in default that was just entered.

Now that the code has been entered in the default, the mushroom card does not give the keypad option and doesn’t require a code.

I am not sure how do it through mqtt way.

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Hi everyone,
I have integrated Paradox EVO192/Mosquito to HA on my RPi and wondering if there is any way to make more fast, more responsive.
Any suggestion would be appreciated.

There are tips how to do this in the wiki.

Thanks for your answer,
I looked at wiki before, but I only found “Transmit zone status on serial port” and I’m actual using only IP with IP150 interface. Do I have to look somewhere else specific? I have the thought that is all about MQTT.
I have at least a 5sec delay.

Found it,
Just for the reference,
I changed this from 6 to 1 and now I have the same delay as the panel with the Paradox display (1sec)

That is located in PAI Addon configuration.
Thanks anyway!

It is wrong. Set it back and read this: Configuration · ParadoxAlarmInterface/pai Wiki · GitHub

Hey Jevgeni,
Thank you, I have read the wiki and set the boud rate to 57600 with babywre and add-on side. Although that doesn’t make any deference.

Did you configure this? «Transmit zone status on serial port»

Let me check and get back later.

Actually not,
I haven’t check this box… I should I guess… :kissing:
Now is working great, also I set the “KEEP_ALIVE_INTERNAL” back to 10 as it was before.
Thank you @yozik04