Component Toon not working?

Configuration
1

Hi all,
First i like to say i’m a newbie. So dont shoot me.
Its i think a week that i trying to get my home assistant to work. Maybe i want to much at the same time but for now i’m trying to get my Toon thermostat to work.

I created the API keys and have them in my configuration.yaml
Then you go back to the toon integration and i have to put my username and password in there. Also i need to say Tenant: Eneco.
But for some reason i cant login. I got the msg: your account is invalid. But i know for 100% it is the right account (same as app account). What am i doing wrong? Not always but sometimes i got this error msg:
Unexpected error while authenticating
Traceback (most recent call last):
File “/usr/local/lib/python3.7/site-packages/homeassistant/components/toon/config_flow.py”, line 90, in async_step_authenticate
tenant_id=user_input[CONF_TENANT],
KeyError: ‘tenant’

I really really like to get this working so i hope some one is willing to help me. I can give a donate for the effort.
Regards,
Tim.

2

Can you please post your configuration redacted of course?

What do you mean with this? Did you have to enter this somewhere? If so, it should be tenant: eneco, all lowercase, not Tenant: Eneco

3

#lovelace:

mode: yaml

frontend:

your configuration.

themes: !include_dir_merge_named themes

your configuration.

themes: !include themes.yaml

javascript_version: latest
#---------------einde frontend

Configure a default setup of Home Assistant (frontend, api, etc)

default_config:

#install addons:

speedtestdotnet:
scan_interval:
minutes: 60
monitored_conditions:
- ping
- download
- upload

toon:
client_id: REDACTED BY MOD
client_secret: REDACTED BY MOD
scan_interval: 60

#einde addons!

http:

base_url: example.duckdns.org:8123

Text to speech

tts:

  • platform: google_translate

group: !include groups.yaml
automation: !include automations.yaml
script: !include scripts.yaml
scene: !include scenes.yaml

What i forget to mention is that i installed 6 other vm situations with other home Assistant. With docker without, in centos, debian, ubuntu all no go. I now use the vmdk converted to esxi vmware. (hassio) runs verry good.

And tenant: is eneco (you can choose the energy company.

4

You posted your secrets! :hushed: Change the secret immediately, I flagged the post to get it removed.

1 Like
5

Is it a drop down to choose the tenant or did you have to enter it manually?

6

I’ve redacted the information, but the OP should change/regenerate their client_id/client_secret info immediately.

2 Likes
7

Thanks for removing! I already told OP to change secrets immediately.

1 Like
8

ah oke thx Burningstone. I was away. :slight_smile:

Yes its a clickable text and i can then select 3 options. But i need the eneco option. I see on other forums that more people got this problem. For some reason we cant login.

9

That is what I got too.

Maybe a stupid question, but do you have an active subscription?

And what Home Assistant version are you running?

Btw. I suggest you create a new api with toon. Because the mod may have removed it from your post, but kept the history enabled… i can still view your codes, out of security purposes, start over please.

1 Like
10

Yes i have a active Toon subscription. I’m running:
Systeemstatus

arch x86_64
dev false
docker true
hassio true
os_name Linux
python_version 3.7.6
timezone Europe/Amsterdam
version 0.104.3
virtualenv false

Lovelace

mode storage
resources 18
views 8

I just dont get it where it goes wrong. Its not a HA problem because i tryed all the versions.
All the browsers also btw.
Api key is renewed manny thx for pointing to this.

Is there some place where i can trace/see more in a log?
Perhaps i can see whats going wrong then.
Regards
Tim

11

Do you have OpenTherm enabled in your settings from the Toon device itself?

12

OpenTherm is i think for rooted Toon. This one is original. And i need the toon integration thats default in Home Assistant…

13

Mine is not rooted and its not for rooted toons only. Is it on?

14

I dont see that option in my toon. I searched everything. Can you point me to the good direction?
And are you sure its not for rooted (openterm sounds also rooted :slight_smile:

15

Instelling -> verwarming -> opentherm

image
image800×450 114 KB
opentherm

16

i have it green and off. (switch to the right) .
But as far is i can see this option is for opentherm protocol for smart CV’s like how much bar you have etc.
Dont see the problem with not getting logged in. But then again i dont really know the script :slight_smile:
My CV is about 12 years old so its only doing on/off i have opentherm but the servicedude told me it have to be off otherwise no heating in the house.

I also cant put it to off… (switch to the left) i think its programmed like this.

17

I have simular with my Toon / Home Assistant setup.

I have an active Toon subscription.
Configured the configuration.yaml with:

toon:
client_id: XXXXX
client_secret: XXXXX
scan_interval: 60

arch x86_64
dev false
docker false
hassio false
os_name Linux
python_version 3.7.3
timezone Europe/Amsterdam
version 0.104.3
virtualenv true

Made new api keys, i have no errors in my logs.
Same problem, can not authenticate my login.
Credentials are 100% correct.
OpenTherm is switched on.

18

I have no further clues then. Maybe raise an issue in github?

19

i think i found the solution. Thumbface… check something for me.
Goto eneco.nl and login… goto products what do you see?
We have to see gas / energie abbo toon abbo.
In my account i dont have the gas/energie abbo.
I already called eneco helpdesk (wurst people ever IQ like 50 ) but the system was making the last few months multiply accounts so i have 2 accounts 1 for power and 1 for toon and service contract for CV.
There going to merge it into one account but i cost them some time.
This… this must be the big issue some people have!!
Pls confirm you also missing the power contract?
Regards,
Tim

20

Hi Tim,

I only have a Toon contract.
My power/gas subscription is with an other company.

Regards,
Thumbface