Hi all,
First i like to say i’m a newbie. So dont shoot me.
Its i think a week that i trying to get my home assistant to work. Maybe i want to much at the same time but for now i’m trying to get my Toon thermostat to work.
I created the API keys and have them in my configuration.yaml
Then you go back to the toon integration and i have to put my username and password in there. Also i need to say Tenant: Eneco.
But for some reason i cant login. I got the msg: your account is invalid. But i know for 100% it is the right account (same as app account). What am i doing wrong? Not always but sometimes i got this error msg:
Unexpected error while authenticating
Traceback (most recent call last):
File “/usr/local/lib/python3.7/site-packages/homeassistant/components/toon/config_flow.py”, line 90, in async_step_authenticate
tenant_id=user_input[CONF_TENANT],
KeyError: ‘tenant’
I really really like to get this working so i hope some one is willing to help me. I can give a donate for the effort.
Regards,
Tim.
What i forget to mention is that i installed 6 other vm situations with other home Assistant. With docker without, in centos, debian, ubuntu all no go. I now use the vmdk converted to esxi vmware. (hassio) runs verry good.
And tenant: is eneco (you can choose the energy company.
Yes its a clickable text and i can then select 3 options. But i need the eneco option. I see on other forums that more people got this problem. For some reason we cant login.
Maybe a stupid question, but do you have an active subscription?
And what Home Assistant version are you running?
Btw. I suggest you create a new api with toon. Because the mod may have removed it from your post, but kept the history enabled… i can still view your codes, out of security purposes, start over please.
Yes i have a active Toon subscription. I’m running:
Systeemstatus
arch
x86_64
dev
false
docker
true
hassio
true
os_name
Linux
python_version
3.7.6
timezone
Europe/Amsterdam
version
0.104.3
virtualenv
false
Lovelace
mode
storage
resources
18
views
8
I just dont get it where it goes wrong. Its not a HA problem because i tryed all the versions.
All the browsers also btw.
Api key is renewed manny thx for pointing to this.
Is there some place where i can trace/see more in a log?
Perhaps i can see whats going wrong then.
Regards
Tim
I dont see that option in my toon. I searched everything. Can you point me to the good direction?
And are you sure its not for rooted (openterm sounds also rooted
i have it green and off. (switch to the right) .
But as far is i can see this option is for opentherm protocol for smart CV’s like how much bar you have etc.
Dont see the problem with not getting logged in. But then again i dont really know the script
My CV is about 12 years old so its only doing on/off i have opentherm but the servicedude told me it have to be off otherwise no heating in the house.
I also cant put it to off… (switch to the left) i think its programmed like this.
i think i found the solution. Thumbface… check something for me.
Goto eneco.nl and login… goto products what do you see?
We have to see gas / energie abbo toon abbo.
In my account i dont have the gas/energie abbo.
I already called eneco helpdesk (wurst people ever IQ like 50 ) but the system was making the last few months multiply accounts so i have 2 accounts 1 for power and 1 for toon and service contract for CV.
There going to merge it into one account but i cost them some time.
This… this must be the big issue some people have!!
Pls confirm you also missing the power contract?
Regards,
Tim