Hey fHA friends,
Every time I open the home assistant app, the dashboard starts off looking weird until I pull down to refresh the app.
I made this dashboard to test and share to get some help
Does anyone have any idea on how to fix this?
Thanks
Hi, welcome to the forum!
Do you mean the companion app on a mobile device or a browser on a pc?
Thanks mate!!
The mobile app, iOS. This issue show up on the 3 iPhones in my household, I don’t have an issue refreshing, it is kind second nature by now but I’d like to make easier and simpler for my spouse and 7 years old son.
Do you have other devices which you can use to test if you get the same behavior?
Also, you could try with the browser on your phone to see if you get the same result.
Tried it on 2 iPads and a Samsung Galaxy and same issue, on web and on the app.
Thanks for your assistance 
As a test: can you try to set another dashboard as default?
I’m just trying to find the reason by elimination.
It happens to all dashboards. I just made this one I posted to be a test. First one created from scratch, with everything up to date.
It’s a weird bug, I’ve considered starting my HA from scratch to see if it would happen again but 🫨 I hate that idea
Don’t do this (yet).
How long are you using HA and did you always have this problem?
What is your HA config like (HW & SW versions)
So I’ve been trying HA as a to replace Apple Home. I ABSOLUTELY love HA, it offers wonderful integrations
I’ve found no where else.
Been using it for about 5 months, it’s been an issue for as long as I can remember, but it was just every once I while, not every time the app was opened. I started to alway force close the app because it used to only show this issue when the app was already open (if that makes sense) - now it happens everything we open the HA companion app.
Currently using Home Assistant Green hardware and software is latest stable build
Do you have a pc or laptop to try?
Laptop (Mac) same issue. PC at work but they block most outside domains
I appreciate your help
Can you make sure you are not using a wireless connection between your end device and your HA?
In other words: use an Ethernet/wired connection.
HA is not wireless but all my other devices are, I can have one hardwired tomorrow to test it out
Your Mac doesn’t have Ethernet?
I would try that tomorrow but maybe someone else steps in with other ideas.
EDIT: can you try a dashboard without background image?
It does, it’s just far away from the router. I’m going to make a long cat5 cable and plug in the router tomorrow AM and try it out
I added the background to this dashboard only, the other dashboards don’t have a background image
But you have a laptop which you can move towards your wired network (moses, mountain, …)
Same issue, mate. If this isn’t a common bug that more folks are experiencing, and since I experience on all my devices… sucks but it’s gotta be something with my HA installation or dashboard plugins right?
Did you install (any/a lot) customizations?
