I use a wiser box, sold in France by the reference CCTFR6310 compliant with Wiser home app.
The firmware of my box is 3.8.8.
For Schneider Wiser is a platform home automation to manage the heat devices and other devices from the Group. Each country Schneider Electric select his devices and customize them and the wiser app and support this offer.
Drayton developed the heat devices, but the lights and cover have been developed by other companies of the group.
My experience:
I start with the Wiser Home App and my box connected to a router.
I get the IP address by DHCP.
To find the secret I follow the process describe in the readme file of the platform.
The Ip address of my box (hub) was 192.168.8.1
I made the commissioning with the Wiser Home App, I add the device with the app and I update the integration in HA.
I haven’t any problem to use the Drayton Wiser Home Assistant Platform.
With the great help of @msp1974 I have added the lights ( dimmable and one-off) and shutter device in the platform.
Just install the Wiser system with 8 TRVs. Have a couple of questions…
One TRV has a Poor signal. So I bought a plug, but when I put it into the system, a number of the TRVs decided to route through the plug rather than direct despite this giving them a worse signal - has anyone seen this? For now I’ve taken the plug out and removed it from the app again.
In adding the plug I’ve had to power cycle the hub and some of the TRVs are now reporting No Battery when the app is clearly showing 100% - is there sometimes a delay in the battery getting updated to Home Assistant?
System seems great, but would like to get it working through HA now.
Update - the batteries seem to have sorted themselves out. I’ve left the plug out and the system seems to be working, albeit there is still a TRV with a Poor signal.
Ive seen this, according to the manual , rather counterintuitively, you need to turn off the heathub for 15mins, and leave the plug running, then turn the heat hub on…
Ive done this and like you found it hit-n-miss… One solution I did find was to take out the batteries from a trv, wait, then put them in again and it then bound it self directly to the hub… It might have been fluke though.
The wiser system uses zigbee so its supposed to be “auto routing” but… meh… not sure
Hope this is some help or at least concurs with your experiences.
BTW, having a low signal doesnt appear to affect operation i have two that are consistently low and work fine…
sums up really well the zigbee mesh auto routing and self healing.
The power down for 15 minutes thing is to trigger a mesh healing in most of the systems. When devices (expecially ac powered devices, not battery ones) go into panic mode and start to search for a new route and then settle on the best one when the coordinator comes back. But they still do unreasonable routes.
Like 3 hops instead of a direct when that is obviously better, etc…
The only well working zigbee system what I have ever seen, is the Philips Hue one with genuine Hue bulbs/lights. It was designed to work well and it does.
im my case i have a number of devices whos signal strength changes throughout the day but as i mentioned earlier, it all seams to work… good signal, poor signal etc
Where would I find my secret key in a backup of my old HA. Meaning, I’ve done a fresh install and I have a backup which I’ve unzipped. I can’t be bothered to go and connect to the hubs wifi as it’s in an awkward place so hoping there is a file somewhere holding the information from the first time I set this up
I have the Wiser Kit 3, which has two separate heating channels and also a hot water channel. I have not conencted the hot water channel, but I do use the two separate CH channels.
I’ve set up this integration in home assitant, but I can’t figure out how to control each channel separately. There’s a boost all feature, and a feature to show me if either of the two channels is on or off, but i can’t control the two channels individually. Is this a missing feature?
My system is a bit complex (S-plan). There are TRVs on radiators, and those are all fed with water from one branch of the system. “Channel1” controls a motorized valve that opens and closes water to that branch of the system - the TRVs come after that. Obviously when a TRV calls for heat, “Channel1” needs to open the valve too.
However, “Channel3” controls the second branch, which has another valve, and this feeds the underfloor heating system. There are no TRVs here - water is controlled by opening and closing the channel via its valve near the boiler.
So basically with this integration i cannot turn on and off the UFH individually from the radiators at all, because I can’t control each channel individually, as far as I can see. It’s surprising that i do see the status of each channel, but can’t control it!
When they call for heat they will turn on or off the channel. That’s how channels are controlled.
Shouldn’t your channel 3 (floor heating) requires a reduced temperature water to run? I wouldn’t really control that from Wiser unless that is controlled correctly some other way.
The UFH channel does not have a TRV, as there’s nowhere for a TRV to connect! However I do have a Room Stat assigned to the UFH channel, so the hub opens and closes the UFH 2-port valve according to what the RoomStat temperature is in that room.
This works fine with the drayton app, as you can individually set a schedule or boost the channel via the room stat.
However via the integration, I cannot enable or disable that channel on demand to do a boost only on the UFH. I can click ‘boost all’, in which case it opens both valves.
With regards to the temperatures: Yes the UFH requires lower temperatures, thats why it has its own pump and mixer in the manifold. It mixes the flow coming to it (70C) with its cold return so it lowers the temperature going in the underfloor pipes to about 40-45C or so.
I leave this subject to @Angelo_Santagata and @msp1974, because I am still using the old version of the integration and I do not use boost at all.
But there should be a way to boost only a single TRV/RoomStat from the integration.
@msp1974 oh you’re absolutely right. I have not been using the termostat card at all. I saw the ‘boost all’ and ‘cancel boost all’ switch entities in the Hub device, and expected to see similar ‘boost’ and ‘cancel’ switches in each room entity created by the integration. I typically work with automations instead of using HA by hand, so was looking on how to do it via automations.
I now found you can call the ‘climate: turn on’ and ‘climate: turn off’ services with the room entity as target to switch thigns on and off - although still that doesnt control boost it seems. However there’s also a “climate: set preset” service I can call, so that should be able to work for boost.
Thanks for the tip, should have thought of using the climate service instead of looking for switches in the generated devices themselves.
I think i can now manually create a ‘boost’ switch for each room, based on the “climate: set preset” service.
