Was there new firmware push?
Came home to hub boot looping and not being able to connect to internet. Even while connected to direct wiser wifi it randomly restarts. Unplugging doesn’t help either.
Edit
So it seems to be that every time anything connects to hub either via internal WiFi or normal WiFi hub restarts. Just seen light going green and hub restarting moments later
Edit 2
Seemed to have recovered and settled. Still on 3.10.8 such a behaviour is really unsettling as it was restarting it was causing boiler to cycle.
Edit 3
Hub was unavailable loads of times during the night. In last two hours it gone unavailable (grey lines) for about 10 times
I have the two channel Wiser controller. Has anyone else experienced inconsistencies with reported Hot water state?
I boosted HW via the hub button.
HA promptly shows it as ON. However the Hot Water sensor attributes indicate is boosted:false and boost time remaining: 0. Also, the Wiser app itself shows the water as off and, under automations, no active overrides.
I don’t recall this happening before but rarely boost it via the hub.
Not noticed either. Just 1 dumb question…did the water actually come on?
EDIT: strike that question. Read it properly that you did by hub button. Not sure this is classed as a boost but will play with mine and come back to you.
I had a vague recollection of something like this (overrides initiated via hub buttons) being discussed before but couldn’t remember the outcome or find the posts.
EDIT: just to add also, the ON periods don’t seem to be registered under hot water demand when initiated via the hub button.
So it looks like when you use the hub button, the hub data does show that it is on via the button but does not show that the hot water is overridden (boost is a type of override). It maybe that we should show that it is being heated via the hub button. Will put on list to do.
I had an open call with the Support Desk regarding the HubR, wifi issue, I’ve seen various positive posts on here regarding the amount of effort going into this issue and that a new firmware release is planned, some have it on beta test and confirm that is alleviates symptoms with drop outs and Mesh networks etc.
However, the support desk vehemently deny this “we’ve spoken to our advanced team here, and there is no known firmware upgrade due out over this issue anytime in the immediate future.”
Can I trust the knowledge here, and put these comments by the support desk down to “they just don’t know”?
The support desk also suggested that I “fit a faraday cage” ← I have closed the call.
In the latest beta release (3.2.3beta2) we do have a new service to be able to set opentherm params. A few people have tested it with differing results but you can have a go and see how you get on. It is not yet documented but if you use it through developer tools, it kind of shows you how to use. Use the diagnotics to get the endpoint/parameter/values you want to set with it.
There is a new firmware version being tested, customer support will not be aware as it is not ready for release just yet.
We do not promise release dates because people tend to be disappointed if we do not release as expected so all I can say is that we have a new firmware version cooking that does improve WiFi robustness for some situations. Please bear with us, we are doing everything we can to get it out but the most important thing is to ensure quality remains at it’s highest level, so it is taking a little longer than expected. As soon as it is ready the changes will be automatically delivered and the change log will be available at: https://wiser.draytoncontrols.co.uk/new-and-improved-wiser-app
I watched a Drayton video on Youtube yesterday and the instructor was using the Wiser Heat app v6.2.0. Is there any news on when this will be released?
I’m using this HA integration exclusively now in preference to the app (thanks again). The Wiser app itself doesn’t seem to acknowledge manual HW overrides, initiated via the hub, in any way.
As for the next version of the app, it will be mostly bug fixes and addressing feedback from users. There are no major features in the next release for UK users. I can’t give you timelines but it will be sooner rather than later.
Updates are coming regularly and all release notes are available in the app store and Drayton website so keep an eye on them.
James has done another great video which is on point for anyone worrying about connecting to your Wiser hub to boost or force heating when the WiFi connection isn’t working for some reason - Controlling your Wiser System During a Cloud or Wifi Outage - YouTube - and a new firmware version is on the horizon.
Happy to see the healthy HA community discussions.
Really nice to see communication on a forum like this.
I’ll be switching my entire UFH system to Drayton Wiser just because of the local control via HA.
Have you considered sponsoring a video with HA in mind? I’m not asking for myself as I’m not a content creator.
It took me some time to find such a system.
Perhaps you can get one of those ‘Works with HA’ badges?
To the others on this thread, could you suggest which YouTubers would be key for Jamie to be aware of?
Hi guys – I need to change the zigbee channel on my wiser hub. I’ve read a full reset and the new setup should do that and apparently the hub will automatically find the best zigbee channel. Not sure if that is correct or not.
So how would I go about resetting the hub? Also is there any way to force a zigbee channel that fits around my other 2.4 networks? Thanks!
Unfortunately there is no way to choose the channel yourself. To reset the hub, hold the Setup button for about 20 seconds until all the lights go off. It will supposedly pick the least congested channel for you.
Thanks Robert – I’m struggling with some coexhistence issues but believe it will be fixed once the wiser kit is on a lower zigbee channel (currently 25). I’ll give it a go.
Neither Myself or Mark work for Drayton Wiser. For the badges we probably need ot be fully integrated into Home Assistant, however its not an easy process. I did most of the the work a long time ago submitted it and it got rejected because I submitted more than one integration platform (sensors, climate etc), the HA guys wanted me to split the project up into chunks and submit it piece by piece… At that point myself , Mark and the community decided it wasn’t worth the hassle. HACS works fantastically, allows us (well mark nowadays) the ability to have beta releases, push patches etc etc. all independent of HAs release cycle…
