Enerj weatherproof socket not working

enerj smart wifi weatherproof 13a twin wall socket with 2 usb port

I have the above socket. I tried to pair it to the enerj app, and it wouldn’t pair. I plugged something in, and it worked for about 2 minutes then simething clicked and it stopped working. There is power going to the wiring connected to the socket but its completely dead. I cant reset it.

Has anyone any suggestions?

Yes, throw it away. There was a safety recall on these models a few years ago. Ener-J & TCP Smart WiFi 2 Gang Socket product safety recall UK