Also having this issue with Lastpass and Firefox. Such a shame because the new Firefox is great.
I face this issue as well. LastPass, HA 58.1, CustomUI 20170927 and FireFox Quantum. Console shows the error:
TypeError: this._meta.byKey is not a function
Error is in _updateIcon method of
/frontend_es5/frontend-dace16df76c474cf0f18fbb01997a4cb.html-91.js:1:800
I just opened a ticket at LastPass. I don’t expect too much from them but we’ll see. I’ll keep posting here information I shall receive. Stay tuned
LP just replied to my ticket. They wanted a short screen recording showing the issue which I just did. It was a bit tricky as they only allow files smaller than 5MB.
Well hope is still there LP support just informed me my ticket has been escalated to level 2
Let’s keep our fingers crossed !
Pck, thanks for pursuing it with LP.
+1 - thanks @pck!
If you need someone else to hit them up, let me know. I have a personal paid subscription and at work we have an enterprise subscription.
Thank you guys. Hopefully I’d get some news tomorrow. I’ll let you know.
@danodemano: that could be a quite good option since I only have a free subscription. If you think it could speed up LP support process, fell free to open up a ticket.
Here is mine, currently at level 2: #6719162 : G8QIN9Q090XX for reference.
@pck - opening a ticket now under my personal account. I’ll keep the enterprise account in reserve.
Sure! It may be tricky to justify HA use in a corporate context
Thank you.
Ticket has been opened: Ticket # 6757422 : R1UEKLPH2WFA if anyone else needs it for reference.
I did reference yours as well as did a steps recorder output and attached it to the ticket.
Hopefully we’ll see some resolution to this.
That’s great. I think you did everything they expected. At least, what they asked me.
FWIW I’m being told the development team is aware of the issue and should have a fix in the next release of the extension. Their support is unable to give me an ETA though at this time. I’ll keep on them for a fix though, as they appear to be acknowledging that this is in-fact their issue.
great news. Still waiting from them but I guess they will confirm.
Thanks for the update.
Sorry for replying so late. I only received a reply from LP yesterday evening .
Actually no really big improvement from them. They escalated to level 3 support.
lol, they just now tried closing mine. I re-opened it stating that “this might be resolved at some point” isn’t a valid resolution. I told them the ticket is to remain open until there is an actual fix.
Arg I’m about to scream at someone over there:
Hi,
We have just checked and found out that this is a problem with Home Assistant & it looks like Home Assistant’s team is aware of this issue.
Please check the following link.
Thanks
Sujan
Yes the duplicate link was their doing, not mine.
And they just escalated to level 2. Lovely. Glad I’m paying them for better support.
I got the same two days ago. I asked them to fully read the issue they pointed out.
Waiting their feedback.
Thanks danodemano and pck for fighting the good fight!