Fresh install: Add-on store is empty

Configuration
1

Hello Community!

Fresh to HA, moving over from WebThings. I have installed HA on a Pi (following the official guide), and it’s running - I am able to access my control panel.

So now it’s time to add things! I have a few Zwave thermostats, so let’s enable Zwave, right? Except if I try to do so from the Zwave help page on the HA website, it doesn’t work, helpfully informing me that it “Failed to get Z-Wave JS add-on info” but not why, or what to do about it.

OK. Searching this forum I found that someone else had discovered a solution - great! Only problem is, the solution seems to be to add Zwave from the add-on store first, but when I go there it’s just… empty. Nothing there.

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Further searching the forum revealed that at least one other person had this problem - unfortunately they’ve been left hanging since sometime in August:

Here’s me hoping someone knows how to proceed :pray::pray::pray:

BEAR IN MIND: I’m good with interfaces but HAVE NO PROGRAMMING EXPERIENCE OR KNOWLEDGE!, so please, any tips involving code, remember I am as a four-year-old to you.

2

Is your Pi connected to the internet?

What are your DNS settings in Settings → System → Network ?

Do you have a pi-hole or other DNS blocker set up on your network?

3

I have to assume the Pi is internet connected - it’s wired to a router which has internet access. I used the same setup with WebThings and it had internet access.

I don’t know what the DNS settings are; as far as I can tell there are no DNS settings under System > Network - I see:

  • Hostname
  • Configure network interfaces (defaults to DHCP for both IPV4 and IPV6)
  • Home Assistant URL (no idea what that’s meant to do, haven’t changed anything, Local Network is set to “automatic”)
  • Network Adapter (set to “Auto Configure”)…

No, I have no DNS blocking enabled on my network.

:slight_smile:

5

And is it showing an IP address in the range of your home network?

6

By the way, nothing in the logs?

7

Yes, it is showing the IP address of my Pi.

8

Nothing I can make head or tails of, I’m afraid… there’s an error report under HA Core saying the Zwave-JS add-on doesn’t exist in the store. Everything else is utter gibberish to my un-trained eye.

9

UPDATE: Seems OK now!

I discovered the “Restart” option under Developer Tools (an area I usually stay clear of, since I’m not qualified :wink: ) - and after doing that, I tried configuring Zwave again, and it worked. Checking the add-on store, it is also populated now.

It occurs to me that I should probably tag @usbrit, in case they still haven’t solved this :slight_smile:

Thanks to all who chimed in!

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