Gigaset Elements - Discontinues its services as of 29 March 2024

hey dynasticorpheos thanks for your response. here’s my config

# Loads default set of integrations. Do not remove.
default_config:



# Load frontend themes from the themes folder
frontend:
  themes: !include_dir_merge_named themes

# Text to speech
tts:
  - platform: google_translate

automation: !include automations.yaml
script: !include scripts.yaml
scene: !include scenes.yaml


gigasetelements:
  name: gigaset_elements
  username:  *****
  password:  **********
  switches: True
  code: 1234
  code_arm_required: False

hope this helps

Can you add/adjust logger entry in your config and share your log?

logger:
  default: info
  logs:
    custom_components.gigasetelements: debug

this is from my log

2022-11-16 15:00:18.646 WARNING (MainThread) [homeassistant.components.heos] 192.168.2.161 is not logged in to a HEOS account and will be unable to retrieve HEOS favorites: Use the 'heos.sign_in' service to sign-in to a HEOS account
2022-11-16 15:00:19.611 WARNING (MainThread) [meross_iot.manager] Found a new device computer (mss210, HW 6.0.0, FW 6.2.3, class: mss210:6.0.0:6.2.3) that has become online while we were offline.
2022-11-16 15:00:21.423 WARNING (MainThread) [homeassistant.config_entries] Config entry 'Canon TR4500 series' for ipp integration not ready yet: Invalid response from API: Error occurred while communicating with IPP server.; Retrying in background
2022-11-16 15:00:25.891 WARNING (MainThread) [homeassistant.setup] Setup of gigasetelements is taking over 10 seconds.
2022-11-16 15:01:10.214 WARNING (MainThread) [homeassistant.bootstrap] Waiting on integrations to complete setup: gigasetelements
2022-11-16 15:02:10.516 WARNING (MainThread) [homeassistant.bootstrap] Waiting on integrations to complete setup: gigasetelements
2022-11-16 15:03:10.832 WARNING (MainThread) [homeassistant.bootstrap] Waiting on integrations to complete setup: gigasetelements
2022-11-16 15:04:11.067 WARNING (MainThread) [homeassistant.bootstrap] Waiting on integrations to complete setup: gigasetelements
2022-11-16 15:05:11.239 WARNING (MainThread) [homeassistant.bootstrap] Waiting on integrations to complete setup: gigasetelements
2022-11-16 15:05:15.892 ERROR (MainThread) [homeassistant.setup] Setup of gigasetelements is taking longer than 300 seconds. Startup will proceed without waiting any longer
2022-11-16 15:05:27.422 ERROR (MainThread) [homeassistant.components.homeassistant_alerts] Timeout fetching homeassistant_alerts data
2022-11-16 15:17:44.765 ERROR (MainThread) [homeassistant.setup] Unable to prepare setup for platform gigasetelements.alarm_control_panel: Unable to set up component.
2022-11-16 15:17:44.775 ERROR (MainThread) [homeassistant.setup] Unable to prepare setup for platform gigasetelements.binary_sensor: Unable to set up component.
2022-11-16 15:17:44.786 ERROR (MainThread) [homeassistant.setup] Unable to prepare setup for platform gigasetelements.climate: Unable to set up component.
2022-11-16 15:17:44.795 ERROR (MainThread) [homeassistant.setup] Unable to prepare setup for platform gigasetelements.sensor: Unable to set up component.
2022-11-16 15:17:44.807 ERROR (MainThread) [homeassistant.setup] Unable to prepare setup for platform gigasetelements.switch: Unable to set up component.
2022-11-16 15:20:41.156 WARNING (MainThread) [homeassistant.components.samsungtv] Unable to set volume level on 192.168.2.181: UpnpActionResponseError('Error during async_call(), status: 500, upnp error: 501 (Action Failed)')
2022-11-16 15:20:44.208 WARNING (MainThread) [homeassistant.components.samsungtv] Unable to set volume level on 192.168.2.181: UpnpActionResponseError('Error during async_call(), status: 500, upnp error: 501 (Action Failed)')
2022-11-16 15:20:45.665 WARNING (MainThread) [homeassistant.components.samsungtv] Unable to set volume level on 192.168.2.181: UpnpActionResponseError('Error during async_call(), status: 500, upnp error: 501 (Action Failed)')
2022-11-16 15:20:48.448 WARNING (MainThread) [homeassistant.components.samsungtv] Unable to set volume level on 192.168.2.181: UpnpActionResponseError('Error during async_call(), status: 500, upnp error: 501 (Action Failed)')
2022-11-16 15:24:35.053 ERROR (MainThread) [homeassistant.components.hassio.handler] Client error on /homeassistant/restart request Server disconnected

this is the error

Logger: homeassistant.setup
Source: setup.py:237
First occurred: 15:30:02 (1 occurrences)
Last logged: 15:30:02

Setup of gigasetelements is taking longer than 300 seconds. Startup will proceed without waiting any longer

second part

Logger: homeassistant.setup
Source: setup.py:339
First occurred: 15:42:31 (5 occurrences)
Last logged: 15:42:31

Unable to prepare setup for platform gigasetelements.alarm_control_panel: Unable to set up component.
Unable to prepare setup for platform gigasetelements.binary_sensor: Unable to set up component.
Unable to prepare setup for platform gigasetelements.climate: Unable to set up component.
Unable to prepare setup for platform gigasetelements.sensor: Unable to set up component.
Unable to prepare setup for platform gigasetelements.switch: Unable to set up component.

Are you sure your VM has a working internet connection?

yes everything else works

hmm can you also put default logger to debug and share full log file via private message. No clues in logs so far.

logger:
  default: debug
  logs:
    custom_components.gigasetelements: debug

Hello!

This might be out of scope of the intented use case of the integration but I only own a Gigaset C430A Go DECT phone, for which I can see the events (outgoing, incoming, lost calls) in Gigaset Elements - Web Application.

However, when trying to set up the integration, I get the following error:

This error originated from a custom integration.

Logger: homeassistant.setup
Source: custom_components/gigasetelements/__init__.py:134
Integration: gigasetelements (documentation, issues)
First occurred: 1:44:15 PM (1 occurrences)
Last logged: 1:44:15 PM

Error during setup of component gigasetelements
Traceback (most recent call last):
  File "/srv/homeassistant/lib/python3.9/site-packages/homeassistant/setup.py", line 235, in _async_setup_component
    result = await task
  File "/usr/lib/python3.9/concurrent/futures/thread.py", line 52, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/home/homeassistant/.homeassistant/custom_components/gigasetelements/__init__.py", line 105, in setup
    client = GigasetelementsClientAPI(
  File "/home/homeassistant/.homeassistant/custom_components/gigasetelements/__init__.py", line 134, in __init__
    self._property_id = self._basestation_data.json()[0]["id"]
IndexError: list index out of range

Do you think it’s something you could help with? Thanks in advance!

@g_pliskin the component unfortunately doesn’t have phone support

1 Like

Hi @dynasticorpheus I‘m struggling integrating gigaset elements on my home assistant. I have downloaded the integration and see it in the hacs area with the docu. I have the files in file editor under custom components and copied the provided scheme into my configuartion.yaml folder with my login details. When i check under dev tools i get an error message, that the integration is not found. I feel like i‘m missing a step or might have a syntax error? Its my first custom integration, so im a bit lost with what the basic steps are and what to think of.

hi @Bettina

If you installed using hacs download button than the files should be stored on the correct location.

Could you please share your log file and entry in configuration.yaml? (remove your password before sharing!)

Thanks for your response. This is in the configuration yaml and the error message


Can you add below to your configuration.yaml, restart and share the full log found under:

settings - system - logs - download full log (button at bottom of screen)

 logger:
   default: info
   logs:
     custom_components.gigasetelements: debug

This is all I found on this topic in the log:

Can you DM me the whole log to see if I can find some clues ? Make sure you enabled debug logging as per my previous message.

After (or around) installing core_2023.4.5 the gigaset elements integration stoppend working:

Invalid config
The following integrations and platforms could not be set up:

gigasetelements.alarm_control_panel (Show logs)
gigasetelements.binary_sensor (Show logs)
gigasetelements.climate (Show logs)
gigasetelements.sensor (Show logs)
gigasetelements.switch (Show logs)
Please check your config and logs.

Here the logs:
2023-04-22 12:29:28.015 ERROR (MainThread) [homeassistant.setup] Unable to prepare setup for platform gigasetelements.alarm_control_panel: Unable to set up component.
2023-04-22 12:29:28.022 ERROR (MainThread) [homeassistant.setup] Unable to prepare setup for platform gigasetelements.binary_sensor: Unable to set up component.
2023-04-22 12:29:28.031 ERROR (MainThread) [homeassistant.setup] Unable to prepare setup for platform gigasetelements.climate: Unable to set up component.
2023-04-22 12:29:28.039 ERROR (MainThread) [homeassistant.setup] Unable to prepare setup for platform gigasetelements.sensor: Unable to set up component.
2023-04-22 12:29:28.047 ERROR (MainThread) [homeassistant.setup] Unable to prepare setup for platform gigasetelements.switch: Unable to set up component (I opened a Github issue).

Home Assistant 2023.4.6
Supervisor 2023.04.0
Operating System 10.0
Frontend 20230411.1 - latest

Can anybody help?

@liflitz Can you PM me your config and the logs after turning on debug mode? (remove your username/pwd)


logger:
   default: warn
   logs:
     custom_components.gigasetelements: debug

is this still alive???
because i can’t get it working at all…
the files are there tho…
and added the cofig in yaml…
but getting always errors too as above…
thank you

You are also using HASS OS? @liflitz confirmed things started working again after installing latest version but was not sure why it was not working for a while.

Im running latest Ha and keep it always updated…
Runs on newest Pi 4 8gb and ssd on usb 3.1
I do see the files in components etc proper place…
Added also the correct stuff in config…
Then errors appear after reboot…
Gimmie a few… to post the errors…i do known it’s
Python related…
Anyway the entities will not appear…
Im asking this because i want to show the canera
Of the doorbell on Ha…
Thank You!

Log:

Logger: homeassistant.setup
Source: custom_components/gigasetelements/__init__.py:138
Integration: gigasetelements ([documentation](https://github.com/dynasticorpheus/gigasetelements-ha/blob/9d772615189f7f40996b43569e55b57c7aae704f/README.md), [issues](https://github.com/dynasticorpheus/gigasetelements-ha/issues))
First occurred: 17:26:13 (1 occurrences)
Last logged: 17:26:13

Error during setup of component gigasetelements

Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/setup.py", line 286, in _async_setup_component result = await task ^^^^^^^^^^ File "/usr/local/lib/python3.11/concurrent/futures/thread.py", line 58, in run result = self.fn(*self.args, **self.kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/gigasetelements/__init__.py", line 108, in setup client = GigasetelementsClientAPI( ^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/gigasetelements/__init__.py", line 138, in __init__ self._property_id = self._basestation_data.json()[0]["id"] ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^ IndexError: list index out of range