Home Assistant Companion (IOS) : Alamofire.AFError 13

Configuration
#1

I’m back using Cloudflare with HTTPs (I was using Nabucasa for a while), I managed to setup everything. even the iOS app, but now I have this error


Failed to Connect
URLSessionTalk failed with error: An SSL error has occurred and a secure connection to the server cannot be made.

Error code:
Alamofire.AFError 13

For information Home assistant and my IOS device are on two different VLAN
Both have DNS filtering using a external DNS server

I can manage to connect using a web browser on the same iPhone but not the app.
I don’t think that the HA server have some DNS traffic block (according to the logs, but I might have missed something) and on the iPhone client, I tried with a VPN to bypass the DNS but I also get an error.

Cloudflare have some WAF rules, but same issue when disabled.

iOS/macOS Home Assistant companion app error
#2

I’m having the same issue! Connecting to HA via cloudlfare tunnel at http://ha.MyDomain.com and it works perfectly on a browser. However, with the iOS app I get the following error:

IMG_2708.PNG
IMG_2708.PNG1170×2532 172 KB

#3

Having the same issue after having a power outage.
Tried to restore and all.
Works on all devices except my iPhone.

#4

I have the same issue after a power failure. Works fine in browser

#5

Similar error on ipad. Fine on android phone and tablet.

‘ObjectMapper failed to serialize response’
Alamofire.AFError 10

17F569B4-5D7A-41C5-B112-F097258EB8C4
17F569B4-5D7A-41C5-B112-F097258EB8C42048×1536 99.7 KB

Someone suggested adding

mobile_app:

into configuration.yaml has fixed it for some, but didn’t fix it for me. Re-installed app several times, over several months, still same. just about given up now.

#6

I had the same problem today.
Solved by changing the network settings inside companion app from Nabusa Cloud to my external url in the server profile setting

#7

Hello! How do you access network settings in the companion app if you can’t connect to the server? There are no options available… Can you please be more specific? Thanks!

#8

I was able to solve the error by first connecting internally via the IP (without https) and then in the APP setting → Server → External URL I removed the check mark for Home Assistant Cloud.

Even after a reinstallation, the check mark seemed to be still set

1 Like
#9

Thank you, ever since trialling cloud I have had weird issues.

#10

This one worked for me as well