You should write the image to the SD card using either Etcher, or you can use the commandline on osx and unix with dd. Is your raspberry pi connected to the internet via an ethernet cable? It needs to be when first starting up (and it takes a while to download/install everything)
Yes straight to internet wired connection.
I am at a loss as to what I am doing wrong.
I unzipped the file then wrote it to sd card using etcher. Never had anything else installed on the Pi3 before fresh out of boxâŚ
Just about to leave the office so if I dont respond its not me being rude just driving home
Thanks for and help you can give
Can you try the hassio image instead of hassbian and see if that gives you the same problems? Because if it does we can narrow it down on something going wrong with the SD Card.
Ok, now itâs running please look at the start of the homeassistant.log file, mine is at /home/homeassistant/.homeassistant/homeassistant.log yours may differ as itâs using hassbian. That should give us some clues as to why you cannot access the frontend, hopefully anyway 
You shouldnât need to unzip the image, use Etcher to write it directly to the SD card.
ok Guys and thanks. Sorry SWMBO had me doing jobs all night last night so didnt get to have a go.
I will follow the above guidelines and report back. I will start by writing to SD card again with etcher. Will try pc instead of Mac tonight
Thanks all
Ok Guys I tried to find homeassistant.log file, at /home/homeassistant/.homeassistant/homeassistant.log
And it returns no such file etc. I cannot find it anywhere. I have picke up a new SD card and will try on a new card tonight. The one in it was new with the Pi3 but worth a shot i feel.
can I ask what do you guys use to format the card and what settings could I be doing something wrong at that level? ie incorrect format of structure on card
It is named home-assistant.log (you are missing the dash in the above post)
*protip and side note, if you need to find a file, you can use the âlocateâ command
at a terminal prompt: locate home-assistant.log
should tell you where the log is
it also accepts wildcards, so: locate *.log will return all your logs files on the whole machine
- if it says command not found, then install it with âsudo apt-get install locateâ
Win32diskimager is the go to windows tool to write an SD card
http://elinux.org/RPi_Easy_SD_Card_Setup
theres a bit half way down, âFlashing the SD Card using Windowsâ - have a gander at that
Cheers Paul⌠will try again tonight. I was expecting this to be the easy bit just getting it installed but I must say it is maing me learn even more.
Could it be card format etc I guess if it was wrong it wouldnt load at all but just a thought.
cheers
ps I am using a mac
By chance did you set logger to a specific level?
Possible log severities are:
critical
fatal
error
warning
warn
info
debug
notset
Hi Coolie, no I didnt will also try that tonight
either that or just go back to school and learn programming in my next life. But as an old fart they only had acorn electrons and sinclair spectrums when I was at school lol
FYI, you donât need to unzip the image prior to writing it to your sd card using etcher.
using a mac, then scroll down on the link and check the mac osx section
Ha Ha Paul I did just that all by myselfâŚ
Can anyone tell me what formatting i shoudl be using of the SD card prior to writing to the sd card just so I can rule out an issue at that level.
Dont think it matters, the format util youre using will take care of that
Just make sure you can see the correct total size of the SD card in whatever app youre using to write the image
No formatting required.
Have you had a chance to view the following video?
I hadnt until now great video will try again with this tomight guys cheers
pi@hassbian:~ $ sudo systemctl restart home-assistant.service
Failed to restart home-assistant.service: Unit home-assistant.service failed to load: No such file or directory.
pi@hassbian:~ $ locate home-assistant.log
-bash: locate: command not found
So I have used another sd card and now working from windos pc using putty.
still wont open and i get the above errors.
I have watched the video but i have followed the hasspian install to the letter used etcher wrote to card still as zip file
ntp 875 0.0 0.3 5776 3684 ? Ss 22:27 0:00 /usr/sbin/ntpd
root 921 0.0 0.0 0 0 ? S< 22:27 0:00 [kworker/0:1H]
root 1012 0.3 0.5 11752 5060 ? Ss 22:30 0:00 sshd: pi [priv]
pi 1030 0.0 0.3 11752 3396 ? S 22:30 0:00 sshd: pi@pts/0
pi 1032 0.2 0.4 6188 4120 pts/0 Ss 22:30 0:00 -bash
homeass+ 1093 6.2 3.5 127244 33772 ? Ssl 22:31 0:09 /srv/homeassist
homeass+ 1146 11.2 2.8 30436 26536 ? S 22:31 0:12 /srv/homeassist
root 1196 0.0 0.0 0 0 ? S 22:33 0:00 [kworker/u8:1]
homeass+ 1201 18.2 1.7 20532 16552 ? S 22:33 0:02 /srv/homeassist
homeass+ 1212 0.1 0.2 4544 1940 ? S 22:33 0:00 arm-linux-gnuea
homeass+ 1213 100 3.8 43532 36004 ? R 22:33 0:06 /usr/lib/gcc/ar
root 1214 0.0 0.0 0 0 ? S 22:33 0:00 [kworker/1:0]
pi 1215 0.0 0.2 4740 2112 pts/0 R+ 22:33 0:00 ps -aux