I just wanted to share some information with everyone, that hopefully might save someone the 4 days I have been working on this. In my house I have 3 Kwikset 910’s with Zwave. They had been hooked up to an Vivint (Alarm.com) panel. I had disassociated them with the Smart panel, and got them hooked up to HASS. Everything seemed to work ok, but no matter what I did I could not get them to lock / unlock. In the logs (both HASS and OZWCP) I was seeing the following error:
ERROR: Dropping command, expected response not received after 1 attempt(s)
Most site / articles that I had seen stated something to the effect of it’s not getting the security key. I knew it was, however it still wasn’t working. Long story short, when adding them to the Vivint / Alarm.com panel it asked about enabling “anti-theft” protection (which I had enabled). Once I re-associated the locks with the panel, and “disabled” the “anti-theft” protection and everything worked fine.
I don’t exactly know what “anti-theft” protection is, and/or how to disable it with anything except the Vivint / Alarm.com panel…but, something to check.
I hope that helps someone!
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