Innr zigbee plugs not updating energy

Configuration Zigbee
1

I have a few Innr Zigbee plugs (type SP120 and SP240), and while power updates regularly, somehow energy doesn’t always update regularly and can be quite erratic. For example below is an Innr SP120 plug connected to my ventilator box (which is always on).

Innr SP120 energy
Innr SP120 energy1098×760 28.3 KB

Innr SP120 power
Innr SP120 power1124×766 59 KB

The energy doesn’t update 22:00-7:00, then works fine until ~12:00, then works briefly around 14:00, and hasn’t been updating since. However, the power works fine all the time (and is correctly never 0).

Somehow this seems tied to innr plugs, I haven’t had it with one other brand. Any else having this or an idea what it can be? I found this related topic, but it’s slightly different.

2

small bump. Anyone have any idea what this can be?

I also filed a bug report with ZHA, and this zigbee2mqtt issue seems related, but I’m not sure it’s software or hardware related.

3

I have installed the SP 240 and it does not update the kWh only when I restarted HASS
It’s such a shame because that’s the reason I bought the SP 240

4

Have you found any solution for this?

5

I migrated to zigbee2mqtt, and set Min rep change to 0.001 for Cluster seMetering & Attribute currentSummDelivered (see also this git comment, you can tune these values to your liking :slight_smile:

1 Like
6

Came here to say the same thing, but somebody already linked to what I said on Github.
Thanks for that :slight_smile:

Just be aware after a firmware update the reportings settings get reset.
Or at least for me it did.

7

I have the same issue with my INNR SP 240 plugs. After contacting the webshop (which contacted INNR) I got a link to the new firmware: zigbee-OTA/images/Innr/app_innr-sp240-1.7.23_UG.ota at 0750b40e0571f1004bba1e51bc3a13c6242134b7 · Koenkk/zigbee-OTA · GitHub, which is nice. But I don’t have a clue how to install this firmware using HA. Has anyone else succeeded?

8

Hey, that’s interesting information. I’ve had two of these for a while, and recently got 4 extra ones. The two old ones were functioning well for a long time, but I only noticed after installing the new ones that the updates were much more erratically spaced then they used to be. So maybe this newer firmware fixes some bug introduced earlier.
I’m not sure how to install that either, the current firmware is listed as ‘unknown’.

1 Like
9

Just as an example, one of the plug’s energy reporting since June this year. You can see it starts out smooth but turns blocky in the last few months

image
image1476×501 8.13 KB

1 Like
10

To update the file device you need to download the ota file and upload it to your zigbee2mqtt folder in a subfolder called “ota”. Then grab the device id or friendly name and then in developer tools go to to actions. here type in the action:

mqtt:publish

In the topic:

zigbee2mqtt/bridge/request/device/ota_update/check

For the payload enter for example:

{“id”: “innr_plug”}

This should force zigbee2mqtt to update the device.

I updated my SP240 to the latest firmware and now i get the power updates

1 Like
11

Thanks for your help! Guess you don’t have tips for ZHA users like me?

12

Hi Nol, not any help from me but because I have the same issue I support your question.