The Intergas Lan2RF InComfort gateway (aka InTouch in the UK) is now officially supported by HA.
Yea, sorry you had to wait 2 years!
A basic question (I believe) I have intouch APP installed which gives me access to my Intergas boiler with RF however I get an “unathorized” error and believe that there must be a different login (presumably set up by the engineer installer) that does not allow me DIRECT access to the boiler, could this be the case?
Thanks
TL;DR Yes (I use InTouch service); you need an account with an InterGas server.
I think you mean via WiFi and not RF? Only because I doubt your phone supports RF. Thus, the login would be for a vendor’s RESTful API (i.e one of their servers).
[Boiler] --RF–> [Lan2RF] --Internet–> [vendor’s servers] --Internet–> [your phone]
It may be helpful provide a link to the specific app (there are 3 that I know of) on whichever of the app stores you use…
One day, I may try to provide access directly to the vendor’s RESTful API, or even get at the RF directly…
I’m sorry for my confusion, the boiler is an ECO RF 36 (thats where the RF confusion came from). The app is In Touch. And yes it is connected via the internet, the boiler has a local IP.
I ideally want to get an alert if the boiler goes down (electricity fails) as its on a circuit that includes outdoor lighting that occasionally trips during bad weather. Appreciate your help/advice.
Anyone help on this ?
HI - I wrote the PyPi library, and the HA integration. The Intergas gateway comes in two firmware versions, one that requires credentials (username / password), and one not. Mine does not, but I know others who do have credentials have had it working OK.
It is all here: Intergas InComfort/Intouch Lan2RF gateway - Home Assistant
I beleive there is a default username, password, but I don’t know what they are, maybe:
- username: admin
- password: intergas
Does that answer your question?
Thank you for response. The problem seems to be user/password. I’m not sure if this may be unique to the installer and I effectively only get end user access. I’ve tried all combinations, default, the one I use in the app, the password on the back of the gateway (with variety of usernames).
If I type the IP address in I get to the splash screen
But anywhere beyond that requires user/pass.
I’ve dropped Intergas a mail and await response.
I have ordered the RF NanoCul and am hoping to.add the RF at some point (perhaps when it’s a little more stable), hopefully this wont create a further issue.
Appreciate advice.
What happens when you click on heaters? Does it ask for you to login then?
I get this on all but the overview
Including Heaters
yep - you need the username/password: then everything should work - let me know what they are.
Username: admin, password: intergas 
Thanks for help. I found that on the Domoticz board but unfortunately that doesn’t work. Could it be the installer has the username/password. As there seems to be an installer and an end user policy with Intergas?
OK I just spoke to Intergas - It was indeed the installer had set it up to his account. Worth bearing in mind if others have similar experiences.
Thanks @zxdavb @royduin For all the help.
Next steps…
What do you do to get access - reset it?
Well I was told just go back onto the local URL and it would request a reset of user/pass which did seem strange. It never happened, I will call them again…
So After four weeks of trying to resolve with Intergas support I can use my user/pass to access the app but not access the gateway through the local IP address. Really frustrating it seems like a database issue at Intergas end but they dont seem to be able to understand it. Just to clarify I have a unique user/pass that works through the app but not via the local IP - I cant get further than the splash screen as above. Any further advice appreciated.
Is it correct that the status is always on HEAT? as I don’t see when the CV is on or off
