Is the Google Travel Time Sensor Broke

ptdalen · August 3, 2018, 9:44pm

I have a few sensors that I occasionally use for reminders to leave for work and a few other things, but not stuff I pay attention to all the time. Today I realized that all my sensors were not working.

I think they have been not working for at least the last couple of versions (maybe since 74, possibly .73 (I’m on .75 now and still not working)

Here is an error from the logs

Traceback (most recent call last):
  File "/usr/lib/python3.6/concurrent/futures/thread.py", line 56, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/srv/homeassistant/lib/python3.6/site-packages/homeassistant/components/sensor/google_travel_time.py", line 112, in run_setup
    hass, name, api_key, origin, destination, options)
  File "/srv/homeassistant/lib/python3.6/site-packages/homeassistant/components/sensor/google_travel_time.py", line 147, in __init__
    self.update()
  File "/srv/homeassistant/lib/python3.6/site-packages/homeassistant/util/__init__.py", line 325, in wrapper
    result = method(*args, **kwargs)
  File "/srv/homeassistant/lib/python3.6/site-packages/homeassistant/components/sensor/google_travel_time.py", line 228, in update
    self._origin, self._destination, **options_copy)
  File "/srv/homeassistant/lib/python3.6/site-packages/googlemaps/client.py", line 356, in wrapper
    result = func(*args, **kwargs)
  File "/srv/homeassistant/lib/python3.6/site-packages/googlemaps/distance_matrix.py", line 130, in distance_matrix
    return client._request("/maps/api/distancematrix/json", params)
  File "/srv/homeassistant/lib/python3.6/site-packages/googlemaps/client.py", line 260, in _request
    extract_body, requests_kwargs, post_json)
  File "/srv/homeassistant/lib/python3.6/site-packages/googlemaps/client.py", line 260, in _request
    extract_body, requests_kwargs, post_json)
  File "/srv/homeassistant/lib/python3.6/site-packages/googlemaps/client.py", line 260, in _request
    extract_body, requests_kwargs, post_json)
  [Previous line repeated 7 more times]
  File "/srv/homeassistant/lib/python3.6/site-packages/googlemaps/client.py", line 203, in _request
    raise googlemaps.exceptions.Timeout()
googlemaps.exceptions.Timeout

ptdalen · August 3, 2018, 9:47pm

Not sure if this is related as well

Traceback (most recent call last):
  File "/srv/homeassistant/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/srv/homeassistant/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

nickrout · August 4, 2018, 5:03am

Mine seems to be working.

Tinkerer · August 4, 2018, 10:27am

Mine’s working too, on 0.74.0.

ptdalen · August 4, 2018, 1:38pm

Could it be related to th new auth?

Andre_Col · August 5, 2018, 11:08am

Same Issue here. 0.75.0

sensor:
  - platform: google_travel_time
    name: Home to Work
    api_key: !secret google_travel_api_key
    origin: zone.home
    destination: zone.work



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Home Assistant
0.75.0

Path to configuration.yaml: /config

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Published under the Apache 2.0 license
Source: server — frontend-ui

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Frontend JavaScript version: latest
Try out the new Lovelace UI (experimental)

>> Set lovelace as default page on this device <<
Error doing job: Future exception was never retrieved
12:56 components/sensor/google_travel_time.py (ERROR)
Error doing job: Future exception was never retrieved
12:56 components/sensor/google_travel_time.py (ERROR)
Setup of config is taking over 10 seconds.
12:55 bootstrap.py (WARNING)
 
Press the button to load the full Home Assistant log.
Log Details (ERROR)
Sun Aug 05 2018 12:56:46 GMT+0200 (Mitteleuropäische Sommerzeit)

Error doing job: Future exception was never retrieved
Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/concurrent/futures/thread.py", line 56, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/local/lib/python3.6/site-packages/homeassistant/components/sensor/google_travel_time.py", line 112, in run_setup
    hass, name, api_key, origin, destination, options)
  File "/usr/local/lib/python3.6/site-packages/homeassistant/components/sensor/google_travel_time.py", line 147, in __init__
    self.update()
  File "/usr/local/lib/python3.6/site-packages/homeassistant/util/__init__.py", line 325, in wrapper
    result = method(*args, **kwargs)
  File "/usr/local/lib/python3.6/site-packages/homeassistant/components/sensor/google_travel_time.py", line 228, in update
    self._origin, self._destination, **options_copy)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 356, in wrapper
    result = func(*args, **kwargs)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/distance_matrix.py", line 130, in distance_matrix
    return client._request("/maps/api/distancematrix/json", params)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 260, in _request
    extract_body, requests_kwargs, post_json)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 260, in _request
    extract_body, requests_kwargs, post_json)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 260, in _request
    extract_body, requests_kwargs, post_json)
  [Previous line repeated 8 more times]
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 203, in _request
    raise googlemaps.exceptions.Timeout()
googlemaps.exceptions.Timeout

NigelL · August 5, 2018, 1:43pm

Is it possible this is because of the policy and pricing changes google made a couple of months ago?

https://cloud.google.com/maps-platform/user-guide/

ptdalen · August 5, 2018, 3:47pm

Maybe. I created a new API key today. I got one hit and then 100’s of errors. One of the sensors showed up. The other few did not. Google showed one successful hit. I restarted HA and now nothing. All errors on the google end. Like too many hits at once? Not sure yet.

icaman004 · August 6, 2018, 12:51am

Same issue here, all sensors stopped working about 1-2 days ago:

Log Details (ERROR)
Mon Aug 06 2018 10:46:23 GMT+1000 (Australian Eastern Standard Time)

Error doing job: Future exception was never retrieved
Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 253, in _request
    result = self._get_body(response)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 276, in _get_body
    raise googlemaps.exceptions._RetriableRequest()
googlemaps.exceptions._RetriableRequest

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/concurrent/futures/thread.py", line 56, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/local/lib/python3.6/site-packages/homeassistant/components/sensor/google_travel_time.py", line 112, in run_setup
    hass, name, api_key, origin, destination, options)
  File "/usr/local/lib/python3.6/site-packages/homeassistant/components/sensor/google_travel_time.py", line 147, in __init__
    self.update()
  File "/usr/local/lib/python3.6/site-packages/homeassistant/util/__init__.py", line 318, in wrapper
    result = method(*args, **kwargs)
  File "/usr/local/lib/python3.6/site-packages/homeassistant/components/sensor/google_travel_time.py", line 228, in update
    self._origin, self._destination, **options_copy)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 356, in wrapper
    result = func(*args, **kwargs)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/distance_matrix.py", line 130, in distance_matrix
    return client._request("/maps/api/distancematrix/json", params)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 260, in _request
    extract_body, requests_kwargs, post_json)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 260, in _request
    extract_body, requests_kwargs, post_json)
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 260, in _request
    extract_body, requests_kwargs, post_json)
  [Previous line repeated 8 more times]
  File "/usr/local/lib/python3.6/site-packages/googlemaps/client.py", line 203, in _request
    raise googlemaps.exceptions.Timeout()
googlemaps.exceptions.Timeout

Running 73.2, no changes since it worked last, just stopped working

dwinnn · August 6, 2018, 4:37am

Same issue for me as well. Was working fine on 0.74.1. Upgraded to 0.75.1 today and have the same error. I tried updating my Google Billing account, which created a new API key for the Distance Matrix API. Added the key to the .yaml and restarted HA, but still receiving the same error.

edit: One of my Google Travel Time sensors started working again the next morning. So maybe you do have to update your billing account, add the new key, and wait for the changes to happen on Google’s side.

petro · August 6, 2018, 5:27pm

I remember seeing somewhere that you need to add a credit card… No i’m not joking.

EDIT: Maybe that’s why it’s working for you now @dwinnn

ptdalen · August 6, 2018, 5:29pm

I actually did that too. Still did not fix the issue. Like the few other comments here, It was working and then suddenly not. So weird. But is has been less than a day, so maybe that will fix it for me. We’ll see

bomba23 · August 6, 2018, 7:08pm

I have the same issue after upgrading to 0.75 on hassbian

UhtredtheBold · August 7, 2018, 8:31am

Yes I’ve been having this too. I saw one successful hit and then 100% failure. My google calendar still updates fine with a separate API key.

Gurskiy · August 7, 2018, 10:07am

same for me

icaman004 · August 7, 2018, 1:09pm

My account already has my Credit Card, got a new API, and the problem is still there, no sensors respond.

ptdalen · August 7, 2018, 2:03pm

Following up. Same as others, new API, CC info entered. Have waited over 24 hours. Restarted this morning, one sensor showed up, the others did not. Looking at google, I got one good request followed by many errors.

Just guessing, but I have 5 sensors. I suspect that after a restart they all request info at the same time. Maybe google is getting too many requests, using the same API, so it locks HA out, then HA finishes starting and the sensors are not there to request any data.

Those of you who have said they are good, do you have more than one google sensor?

Tinkerer · August 7, 2018, 4:37pm

I have four sensors set up, and a CC in the account. Checking the usage I’m well under the free limits and I’m not seeing any issues in the sensors updating.

ptdalen · August 7, 2018, 4:48pm

Cool, what version of HA are you running. I’ve been noticing issues since 74, and have not made any changes to the sensors. The only other things I’ve messed with is the Alexa TTS stuff, maybe something realted, but I could not see how.

I did install this

pip install lxml

Other than that, I’ve made no configuration changes other than updating HA to the lastest versions 74, 74.1, 75, 75.1, etc

Tinkerer · August 7, 2018, 4:49pm

I’m on 0.74.0 (yeah, behind the times).