@TheFalcone I just called them (had to wait on the phone for 40 minutes), between the lines of what they were saying its oviously not a priority for them.
They think it might be linked to the AVR app and the HEOS app being open at the same time.
They don’t think it’s linked to a firmware update of the receiver.
I agree with what ou say: the more people call about this, the more seriosuly they will take it