Mazda connected service

Hi @bdr9, thx :slight_smile:

I recently setup Mazda connected services, and I am finding it very delayed or non responsive. I have never gotten it to tell me the doors are open. I am curious if its slow for everyone or if I am doing something wrong. It says its a polling connection, is there any way to manually pull the status?

@MrKuenning the status of the car is very dependent on the model of car. I have a CX-60 and it does not report door, bonnet, boot, hazard lights status at all. But then it doesn’t report that in the Mazda app either.
It is fairly delayed to get status updates but then you wouldn’t want it to keep polling the API - if you have an EV or PHEV it will hammer the battery if there was regular polling occurring.
You can however press Refresh Status to get updates. I find it can take up to a minute to update, depending on mobile reception where the cad is parked

@MrKuenning You’re not doing anything wrong, the data is just very slow to update. It’s a limitation of the Mazda API and there isn’t anything the integration can do about it. If your Mazda is an electric vehicle, you can use the refresh status button that @Townsmcp mentioned, but this isn’t available on gas-powered cars.

My car is the 2023 CX-5. Does it also have the option to refresh the status?

The CX-5 is not an electric car, so no, the refresh button is not available.

Anyone else having issues with the api?

Mazda changed their API today and unfortunately broke the integration. I already fixed it and the fix will be released in HA 2023.7.0.

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@avd706 I can confirm as bdr9 states, the beta of 2023.7 works perfect with the integration

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Big thank you. Looking forward to the next release. I’m on 23.07.0b3 and I’m getting errors.

Really love the integration. Thanks for creating it and maintaining it.

Great it’s working in 2023.7.0b4

I just purchased a CX-50 and went to check the integration. The official integration page routes to the removed integration page… any chance this will be fixed? Or is there another place to get it?

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It looks like its been taken down by Mazda

See top of this page

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If you don’t mind staying on 2023.10.1 you might be ok (until Mazda next changes the API?)
As the owner of a Mazda, you should probably tell them what you think of their DMCA abuse with one of the contact options on this page: Contact Us | Mazda USA

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The problem with the DMCA taken down is that Mazda US have no jurisdiction over global Mazdas. I’m UK based so don’t see why this should apply to me. My car is 1 year old (CX-60) and if this can’t be resolved, I certainly will not remain with Mazda when my finance runs out. My last car was a Mercedes and they had official developer access which in turn had a Merc HA integration. Mazda should be doing the same and releasing an official Dev access (just like Tesla released today!)

@bdr9, not sure if you have seen this post - hopefully there is something in what mr-ransel has said and you can counter argument it - your integration was fantastic and very welcome in steps to a connected world

Just filled out an angry contact form. I’m livid. Would not have purchased a Mazda had I know this was coming.

I was planning to set up the integration this weekend so I don’t even have the last version:/

@Jam_313 as long as you haven’t updated to the latest release of HA you should still be able to set it up shouldn’t you? Or does HA pull code down from GitHub when setting up an integration for the first time?

Cam we hack the original library on a personal GitHub using hacs??

I am a Mazda owner, but not a current user of the Mazda integration, as I own an older model from 2017, which hasn’t got any connected feature.

But, I just sent an email, marked as an official complaint, to Mazda Hungary, that it is scandalous that they forced the integration to be removed by a DMCA, and they are just loosing future clients this way.

I had plenty troubles in the past regarding their authorised service stations, this might be the last straw regarding choosing a Mazda in the future.

But to give a insight into Mazda’s philosophy on selling a car:

Everything we do is intended to make our customers take pride
in every moment of their Mazda ownership.

I encourage everybody to do the same, and send a complaint to your local Mazda office about this issue.

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I Sent a E-Mail today with a complain. I was in the process of buying a Mazda mx-30 and will not do it, if they take down a open Source Integration with a cease letter!

Just curious. Is this possible to maintain the Integration in the Background?