I’m sorry to hear it’s still not working. To help you further, I’m going to need some more information.
First, make sure you’ve updated to 1.3, the current latest version.
Next, what is your Options JSON? (That’s the text part you can edit on the apcupsd add-on page.)
Next, what model of UPS do you have?
Next, how are you running Hass.io (on a Raspberry Pi, etc)?
Finally, I need to get some information from the running container itself. To do that you’ll first need to set up SSH access to your host (assuming using the Hass.io image.)
Once you’ve SSH’d into your host, run the following command:
docker exec -it addon_a722577e_apcupsd /bin/bash
This should give you a bash prompt in the apcupsd container. Run the following commands and paste the output.
ls /dev/usb
ps
apcaccess
Now run exit
to get out of that container and run the following command on the host:
docker exec -it homeassistant /bin/bash
This will give you a bash prompt in the homeassistant container. Run the following command and paste the output:
nslookup a722577e-apcupsd
Run exit
twice to get out of the container, then out of the host.
One final thing to try is to install acpupsd on your computer. Then run the following command and paste the output:
apcaccess -h <your Hass.io IP Address>
Depending on your OS, you may need to cd
into the folder containing apcaccess before running the command.
Note: sorry if this is a bit pedantic; I’m not sure how comfortable you are with docker, linux, etc.