New Arlo camera not showing up in Home Assistant

I used to have 3 Arlo cameras which are working fine in Home Assistant.

I added a new camera and I can see it on the Arlo dashboard and it generally works, but it doesn’t show up in Home Assistant.

I am running on HA 0.63.0
The original 3 cameras are Arlo Pro cameras while the 4th one I’ve added is an older “Arlo” camera (not Pro)

I’m in the exact same boat. New cameras (not pro) are not showing up in HA despite multiple restarts of all components. Did you ever find an answer?

If anyone else ends up here I’ll add the solution:

You need to log back into your Arlo account and under “Grant Access” where you added a Home Assistant “friend” you need to add the new cameras to what you originally have shared with them then save.

If you didn’t set up a new Home Assistant profile then it’s a different problem but this worked for me!

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+1

Had a similar issue when changing base stations, and when renaming cameras. Arlo doesn’t seem to properly update all the “Friends” you’ve shared them with, unless you manually uncheck, save, then recheck the shared devices for each friend. It’s not an HA issue.

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