So I didn’t realize, cause I was trying to customize the redirect URI in Neato developer portal, but it literally needs to be exactly:
https://my. home-assistant.io
And then you need to visit:
https://my. home-assistant.io
And change your redirect URL to your duckdns or internal URL, then go back and reload or reconfigure the add-on. Now it works.
Thank you very much @barqers !
That was the issue. I was using my own external link for the redirect.
Problem solved.
Hi, I’ve had the same issue. I’ve read the comments in this thread, went to the Neato Developers Network Portal https://developers.neatorobotics.com/applications, changed the Redirect URI to https://my.home-assistant.io/redirect/oauth and now the integration is working again! Thanks!
Yes, got this woking!!! Thanks to everybody.
I’m finding this “helping me do things easier” is not helping much at all!
Firstly the credentials were wrong in the onboarding. They were left over ones from an app that I deleted in attempting to get this working. I had to manually go into /storage and change that in the application credentials there. Apparently there is supposed to be an integration for application credentials but I have not been prompted to install it and cant find it?
Secondly I am reverse proxied and this whole “my home assistant” integration is confusing to me. I know I need a secure reachable externally address which I have why do I have to use that specific URL now.
Like if you are gonna take total control of the onboarding of my stuff than can we some how make sure all the peices line up! Frustrating.
Why did I even have to “reintegrate” this integration I was already using the make a neato app and callback method for security?
I really need to clarify the setup:
open the link: https://developers.neatorobotics.com/applications
Configure/change your url to exaclty: https://my.home-assistant.io/redirect/oauth
Thank you! It worked for me as well
Thank you for this! Fixed my issue right away when I did this!
Thank you. Fixed it for me too. 
Hmm, does it work without home assistant cloud? I used to have this working having my external https fqdn as oauth redirect
EDIT: nvm, got it. completely unnecessary improvement - it should not be implemented the way so it breaks already working setups
Only found this today. F**k the cloud!
It all started with my HA Dashboard no longer showing me the option to start cleaning by stating that this integration does no longer provide that entity.
Developer API can connect… but no device shows up.
“My Account” on their website is no longer available. It only says “Reset password”. Once you reset your password the cell phone app cannot find the vacuum cleaner anymore. Connecting…stops.
Facebook page is deleted
Twitter account is deleted
No reply from their support team
The page above states 5 years of support. I doubt they will provide 5 years of support with all the hackers and security fixes but they should at least keep the product functional on the cell phone app. That’s just basic.
To top this off… they are still selling their products on their website. THEY NEED TO SHUT THAT DOWN! Selling products knowing the company is shutting down is deceiving customers.
I would also recommend to set the HACS integration for NEATO to discontinued due to company shut down. That would give clear indications to everybody what is going on.
Since October 26th I see that the cleaning map is no longer shown, does this happen to you too? I checked and I see that it isn’t shown on its app either so I think the problems are only with Neato and not with Home Assistant. Am I the only one?