Node:undefined undefined

kysdaddy · February 1, 2020, 12:11pm

Hello all,
when I got up yesterday morning this is what my Home Assistant dashboard looked like. Running Dell R710 Unraid Version 6.8.2 2020-01-26.
I have been checking setting and restarting for a day but no improvement. I have checked and changed, then changed again the path to my Zwave stick (Currently; /dev/ttyACM0)

The odd thing is that if I go to zwave I have several devices that show complete.
Leviton DZMX1-1LZ Dimmer (Node:69 Complete)

and then many more that show ;Node:undefined undefined
zooz zen23 toggle switch v2 (Node:undefined undefined)

However all of the devices show Unavailable on the dashboard

I do not run Node-Red

Any help, direction and or suggestion appreciated.

Chas

kysdaddy · February 1, 2020, 1:08pm

Additional information.
I can remove the entity using developer tools and states or zwave remove node, then include the node/device and it shows up on my dash board. It will not function but it shows up as if it will. if I restart Home Assistant the new device then becomes unavailable.

Chas

kysdaddy · February 1, 2020, 1:17pm

After removing and re-including the second device and restarting, all devices returned…
I am thrilled that it came back but am not confident it will stay, as I do not know why it broke or why it fixed.
If anyone knows more than I do, please elaborate.

Chas

ccmacaluso · February 6, 2020, 4:04am

I have this same thing happening right now. I have about 70 z-wave nodes and approximately 30 of them are showing undefined undefined just like you. Can you please elaborate on what you did to remove and re-include “the second device”. Whatever you did fixed something so I am hoping to do the same.

Thanks

indymax84 · February 11, 2020, 6:27am

I’m having a very similar issue. Added two new nodes. Two Aeotec bulbs. They included fine and are working as expected. Then the rest of the network went into Node: undefined. After a few reboots roughly half the network is back, but the other half is still in the same state. Have tried a few heal networks, reboots and leaving it overnight. I’m running a rpi 4 with a zstick on hassio.

seantibb · February 19, 2020, 6:37pm

Howdy all…hate to say it, but I’ve got the same error that came about under different circumstances. What I did was a factory reset on a thermostat…end of the world ensues.
I have follwed the directions under https://www.home-assistant.io/docs/z-wave/adding/ for “Remove Failed Node”, but every time I set the thermostat to is_failed: true then the Node: Undefined Undefined issue happens and I am unable to remove the node marked as failed because it has no node_id.

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 134, in handle_call_service
    connection.context(msg),
  File "/usr/src/homeassistant/homeassistant/core.py", line 1204, in async_call
    processed_data = handler.schema(service_data)
  File "/usr/local/lib/python3.7/site-packages/voluptuous/schema_builder.py", line 272, in __call__
    return self._compiled([], data)
  File "/usr/local/lib/python3.7/site-packages/voluptuous/schema_builder.py", line 594, in validate_dict
    return base_validate(path, iteritems(data), out)
  File "/usr/local/lib/python3.7/site-packages/voluptuous/schema_builder.py", line 432, in validate_mapping
    raise er.MultipleInvalid(errors)
voluptuous.error.MultipleInvalid: required key not provided @ data['node_id']

I even found some suggestions to Refresh the USB stick node, tried that and the error message got even less helpful:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 134, in handle_call_service
    connection.context(msg),
  File "/usr/src/homeassistant/homeassistant/core.py", line 1226, in async_call
    await asyncio.shield(self._execute_service(handler, service_call))
  File "/usr/src/homeassistant/homeassistant/core.py", line 1253, in _execute_service
    await self._hass.async_add_executor_job(handler.func, service_call)
  File "/usr/local/lib/python3.7/concurrent/futures/thread.py", line 57, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/src/homeassistant/homeassistant/components/zwave/__init__.py", line 808, in refresh_node
    node = network.nodes[node_id]
KeyError: 1

I’m all ears if anyone has a fix for this. I’d really like to get this thermostat off my node list so I can put the right one in :).

hifigraz · February 20, 2020, 8:46am

Same here … Logfiles aren’t very helpful too?!

Any Ideas?

Refreshing nodes brings them back for me, but then all entities have new names and I have to go through all of them and rename them back.

I despair with it

ender7 · February 28, 2020, 11:54pm

Just happened to me this morning. Whole zwave network died. I can see all the nodes reporting status and power values in OZW_log but HA is listing all of them as undefined.

rpitera · February 29, 2020, 2:43pm

I’ve been having the same issues. Also noticed that entries in .storage/core.device_registry and the zwave xml file are missing entries/information. I don’t see any open issues for this but it seems like there are enough users experiencing this in a short time span that it might be worth creating one.

skaggake · March 2, 2020, 12:59pm

Same for me, 50% of my z-wave devices are undefined…

stephenmarcantonio · March 2, 2020, 9:31pm

This is possibly the same issue as https://community.home-assistant.io/t/moved-ha-and-lost-zwave-mostly/166860, which can be fixed (temporarily?) by restoring an old version of your zwcfg_*.xml file (if you have a backup).

rpitera · March 3, 2020, 1:40am

Unfortunately no; I’ve replaced backup XMLs a few times. Comparison before and after shows chunks rewritten with null data or basic structure missing on subsequent reboots. Same for the .storage/core.device_registry.

Right now the only working solution I have come up with is to remove the devices from their original locations, bring them close to the server and initiate an Add Node, then press the action button on the device. I’ve been able to do some in place - but what’s really puzzling is that many of the devices I lost and had to relocate to pair were PLUG IN devices! Battery powered devices seem to be able to pair in place. Would have thought it to be the other way round.

After getting them recognized, it appears all the entity associations come back and I run a heal node once I place them back in their locations. I try to do this a few nodes at a time, so as not to overwhelm the network traffic. I have two-three more to attempt tomorrow, but I’ll let it settle overnight.

This seems to have appeared about 3-4 versions ago. Been running since 2013 and while I’ve had the occasional reboot of the host cause the Stick to not init properly, another restart or two and everything is back up. This is different. This is segments of the ZW net just get ‘eaten up’ for lack of a better term and chunks of the two files I mentioned missing ZW info. And so far, the stick ALWAYS comes up, no matter what other pieces go missing, leading me to believe the stick is working normally.

tbendiksen · March 3, 2020, 9:38am

Yesssss! That seems to have done it for me. Thanks.

tmjpugh · March 25, 2020, 1:59pm

Yesterday my Ubuntu server had some updates that I decided to install and reboot server.

Zwave stick locked(no flashing lights) and entire zwave network down same symptom as you all reported.

I removed and reinserted stick and flashing was back but still no connect to HA. When from sumlink /dev/zwave to /dev/ACM0 and now only (4) nodes show. (2) working and other (2) missing the controllable device. All other nodes show incomplete.

This is docker install
Anyway…just more info

Konrad_Lindblad · March 25, 2020, 6:51pm

Same problem for me, I got 7 devices and all are now undefined.

markcud · March 27, 2020, 10:03am

I got the same issue, maybe it has to do something with the new version of Hassio. I upgraded it to 0.107.X this week.

tmjpugh · March 27, 2020, 7:11pm

Mine was specifically caused by ubuntu upgrade but yes it look like 107 also have some issue

krissen · March 30, 2020, 7:53pm

Just chiming in that restoring old zwcfg_*.xml from a snapshot fixed the Node: undefined undefined problem for me as well.

Unsure why it ensued in the first place. Had done some minor changes in automations and restarted to reload config. A routine-restart. Once it had started, I experienced the same problems others have reported. Tried some restarts; some z-wave restarts; some heal network. Nothing worked — except replacing with a old zwcfg_*.xml. (Sooo relieved that did work! Would’ve been quite a chore to re-add all the nodes, all the customized names, and all the… rest.)

MattMattMattMatt · April 1, 2020, 12:33am

Also having this problem on my system, many non-function undefined zwave devices after a restart. I submitted bug report here: https://github.com/home-assistant/core/issues/33486

krissen · April 3, 2020, 9:31am

The issue is re-occurring for me. Happens at some, but not all, restarts of HA.

It’s easily resolvable, as I now have a working zcfg -file stored, and can fix it by replacing faulty zcfg with the working backup. But obviously not a desirable situation, where there repeatedly is a need to do so. Great that you filed a bug report, @MattMattMattMatt! I’ll see if I can contribute to the discussion / troubleshooting over there.