Owntracks : No updates after setting uo on IOS

Hi there,

I have setup the Owntracks app on the IOS of my child, and installed the integration on my HA. During setup, ir provided me the url to be used, as well as the authentification key, which I have entered on there app on the mobile phone.

(Except the http://192.168.1.xxx:8123 which I have replaced by http://myservername:8123)
but on the HA, I do not see any entity created.
Also I can not find any way of finding back the web hook URL nor the authentification key I used …

So I am wondering what I can do now ?
How Can I test it / is there z way to force Owntracks app to send its location to the HA to test ?

Many Thanks !!

Noone to help in here ?
I still have no entities created under the intehration, but strangely on the owntracks app of.my son, the entire family is visible on the map ???!?

Many thanks

I do not have owntracks, but the url you use is an internal url that will not work when you are outside your home. It is not unlikely that you’ll need to provide it a https url that is reachable from outside your home to work, even while still at home.

That is why I changed the http://192.168.1.10:8123 by http://myserver:8123

But the Owntracks integration setup gives the ip adress URL for the setup.

It is anyway not giving any entities ;-(

P.S : any other alternative that gives regular updates on IOS is also ok for me !

I now see you also posted a day ago in another existing thread on how to configure owntrackes on ios. The top of this post describes how to do it, and it is with an entirely different url than you show here. So have you actually read the other post and tried to follow the instructions? Did you see what others did to solve their problems? There’s a lot of information there.

But anyways, if your home assistant is not open to the outside world, using ssl, and you are not using that to configure the phones, then it will never do anything useful. It will only be able to show home. You do not need owntracks for that, a wifi based sensor will do that too.

If you need an alternative, I would advise first to see if the Home Assistant Companion app is working for you.

Putpose is well to track the phones when abroad, and my HA is open to the exterior, via the http://myserver:8123 … that is why I changed the proposed URL from http://192.168.1.10:8123 towards the other one.

And yes, the full URL provided by the integration is something like this :

http://192.168.1.10:8123/api/webhook/12DFSS456a41123DFR4532SFG6ba70e78586096d1461c5899317a3a8ac1f433c3a

;-(

P.S. Companion app on the iPhone is only giving very rare updates, compared to the frequent updates of the companion app on Android, as I posted here :

Are you absolutely sure you opened up HA to the internet using a http: url? Because that is very insecure. You have opened yourself up to all kinds of trouble.

Also, the full url you show still uses a 192.168.x.x ip and that is a local ip. It won’t work from the outside.

How exactly did you open up your instance to the internet?

yes
;-(

http://myserver:5000 brings to my Synology … Home assistant is running on my Synology, and http://myserver:8123 bring me to mu Home assistant.

So yes, basically opened to the world …

That is another subject, but how can you track devices when they are abroad if your home assistant server is not opened to the world ??

I’m not suggesting you do not open it to the world, I’m suggesting to do so using one of the many guides to protect it at least with https. If you already have your own domain, it is even easier. If you opened your nas without https too, that is even worse.

But you still have not told how you opened it up. Did you open the port and use NAT to forward it to the nas? Did you forward it to the same port?

Can you open the dashboard from outside using the base url you use for the webhook?