Pairing Moes ZHT-006-GB Zigbee Thermostat with Home Assistant Yellow

Configuration Zigbee
1

Hello Home Assistant Community,

I’m trying to pair a Moes ZHT-006-GB-BK-MS Zigbee thermostat for underfloor heating: https://moeshouse.com/products/zigbee-programmable-thermostat-006?variant=44869753995579

To put it in pairing mode, I press and hold the “down” button on the device (while it’s turned off) until the “wireless” icon starts flashing on the screen, following the instructions in the user guide: ZHT-006 Series Thermostat (MOES) 英文 Manual BI16-220916.pdf - Google Drive

However, when I search for Zigbee devices on my Home Assistant, it shows “Searching for Zigbee devices…” but fails to detect the thermostat. I am using the built-in Silicon Labs EZSP radio on my Home Assistant Yellow.

Here’s other things I’ve tried so far:

  • Moving Home Assistant closer to the thermostat (about 2 meters).
  • Changing the Zigbee channel (of the Home Assistant radio); I tested channels 15, 20, and 25.

Is this likely an issue with the thermostat, or could I be missing something in the setup process? Any advice would be appreciated!

2

I have the same thermostat and see it request the Moes bridge to load up first. Let me know if you found a way around that!

3

Hey, I managed to fix the issue! Here’s what I did:

  1. I reached out to Moes support for assistance. They recommended using their Zigbee bridge to connect the thermostat, but they couldn’t provide help with Home Assistant (not surprising).
  2. I purchased the Moes Zigbee bridge. However, even the bridge couldn’t detect the thermostat initially, so I got back in touch with their support team.
  3. Support advised me to completely cut the power to the thermostat for a few seconds (essentially rebooting it). After doing this, I first tried pairing it with the Moes bridge, and this time it worked.
  4. Once the thermostat was successfully paired with the Moes bridge, I was able to re-pair it directly to Home Assistant. It seems that the power cycle fixed the issue - I can’t believe I didn’t try this sooner!

Now, I’m using the thermostat successfully with Home Assistant without the Moes bridge. However, I had to use Zigbee2MQTT since the Zigbee Home Automation integration couldn’t correctly detect the device type. I’ve also seen another thread mentioning custom code for this, but I haven’t explored that route yet.

Here’s how my thermostat card looks in Home Assistant:

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Hope this helps! Let me know if you have any other questions.

4

Thanks, I’ll try a reboot and pair direct to Z2mqtt and see how it goes. if not then may need to bite the bullet, thanks for getting back to me.