Hey, I managed to fix the issue! Here’s what I did:
- I reached out to Moes support for assistance. They recommended using their Zigbee bridge to connect the thermostat, but they couldn’t provide help with Home Assistant (not surprising).
- I purchased the Moes Zigbee bridge. However, even the bridge couldn’t detect the thermostat initially, so I got back in touch with their support team.
- Support advised me to completely cut the power to the thermostat for a few seconds (essentially rebooting it). After doing this, I put it into pairing mode (as per instructions in the user guide) and successfully paired it with the Moes bridge.
- Once the thermostat was successfully paired with the Moes bridge, I was able to re-pair it directly to Home Assistant. It seems that the power cycle fixed the issue - I can’t believe I didn’t try this sooner.
Now, I’m using the thermostat successfully with Home Assistant without the Moes bridge. However, I had to use Zigbee2MQTT since the Zigbee Home Automation integration couldn’t correctly detect the device type. I’ve also seen another thread mentioning custom code for this, but I haven’t explored that route yet.
Here’s how my thermostat card looks in Home Assistant:
Hope this helps! Let me know if you have any other questions.