I’ve spent the last few hours trying to reset my Paulmann 93999 Zigbee controller. You have to switch it on / off in very specific order to get it done. Since I couldn’t get it to work manually I ended using an Sonoff wall plug and a script.
Thanks for sharing.
I have a question: how did you connect to the controller? I am using Deconz Conbee with Hue and I was wondering if it is compatible with Paulmann.
I didn’t actually use your script - though it’s a great idea! - but you alerted me to the fact that Paulmann Zigbee controllers may be much more sensitive to timing than I had realised.
I was in the process of trying to return one of my Velora LED panels because I thought the Zigbee controller (a 371000001, in case anyone’s Googling) was malfunctioning, because (after working happily for three years) I just couldn’t get it to re-pair with either my Hue hub or my Conbee.
But seeing what you had to go through made me realise I probably hadn’t been careful enough or tried hard enough. So I went back up the ladder and was much more careful about the on and off times, and sure enough, on about the fourth attempt, it all paired up beautifully!
I’m embarrassed to say I had already returned one of these panels in the past for what I thought was the same fault (in an otherwise excellent light - I have nine of them)!
Your script is an excellent idea, though - I have a sonoff or two lying around so I’ll probably make use of it if I ever have to do a mass-re-pairing - thanks!
If I didn’t had my lights already for such a long time I would have just returned them as well. Never thought that timing is so crucial on some devices.
Thanks for sharing! I was desperate to pair my Paulmann unit and finally found another method that could be useful for those who struggle with it.
As Paulmann is a “friend of HUE”, you can also use a Phillips HUE remote to reset your unit. Place it next to the unit (a few centimeters away) and press both on and off buttons (on/off and scene buttons for the last remote version) until your light flash a few times (about 10s).
Paulmann timing challenges has been a nightmare for me so if it can help anybody out there
Wow! Antoine - I’ve just seen this, but thank you very much! Why didn’t it occur to me to try that?! The amount of time I’ve spent on top of ladders, wiring in extra switches, just so I can then turn them on and off five times…
One of my lights has started losing its pairing from time to time (this is the third one, and it doesn’t seem to depend on the Zigbee controller, but I’m using them through a Hue hub).
This time, I did the reset using the remote, told the Hue app to search for new lights, and it didn’t find any… but I noticed that the light had reset to the right color and was now accessible in HA. Thank you!
One mistake I used to make, by the way, when doing the 5x off-and-on sequence, was not waiting at the end of it. I came across some newer Paulmann document which said I should switch off for >3 seconds, on for <2s, repeat 5 times and wait. It should then flash 10 times. I had sometimes been trying to re-pair too quickly. The flashing indicates that you have got it in the right mode.