Over the last week and a half or so when we ask Google Assistant to perform Home Assistant tasks it randomly fails. When it fails it says “I’m having trouble reaching the Home Assistant cloud by Nabu Casa”. I thought perhaps there was some sort of network connectivity issue, but while it happens I can still reach the internet from devices on my network, and more importantly I can trigger webhooks.
Is anyone else experiencing this behavior with Google Home? Any suggestions for how to fix this?
Update:
I just found the following in my logs:
Logger: homeassistant.components.cloud.google_config
Error reporting state - message_discarded: Message discarded because max messages reachced
I have also been having similar issues. Sometimes I get a ‘unable to contact HA cloud by Nabu Casa’ or whatever, other times it will say there was an error ‘turning off light blah’ yet still turns off the light…
In my log I have a variety of errors:
Logger: hass_nabucasa.iot
Source: /usr/local/lib/python3.8/site-packages/hass_nabucasa/iot_base.py:212
First occurred: August 29, 2020, 4:27:43 PM (208 occurrences)
Last logged: 8:42:02 AM
Unable to connect: 503, message=‘Invalid response status’, url=URL(‘wss://cloud.nabucasa.com/websocket’)
Unable to connect: 502, message=‘Invalid response status’, url=URL(‘wss://cloud.nabucasa.com/websocket’)
Unable to connect: 504, message=‘Invalid response status’, url=URL(‘wss://cloud.nabucasa.com/websocket’)
Logger: hass_nabucasa.iot
Source: /usr/local/lib/python3.8/site-packages/hass_nabucasa/iot_base.py:149
First occurred: August 30, 2020, 12:00:47 AM (23 occurrences)
Last logged: 5:33:11 AM
Cannot connect because unable to refresh token: Too many requests
Lots of 502, 503 and 504 errors relating to Nabu Casa
Yes, it’s been reported in the #cloud channel on the HA Discord server. They’re still looking in to it apparently, no indications of what the problem is (though it’s been noted that traffic has doubled recently) or when resolution can be expected.
The same problem has been reported impacting Alexa, so it’s not a Google specific issue either, but looks to be something with the NC service.
I am not able to control my lights and other devices via Google-Home.
Also seeing the issue:
Logger: homeassistant.components.cloud.google_config
Source: components/cloud/google_config.py:140
Integration: Home Assistant Cloud (documentation, issues)
First occurred: 16:33:49 (10 occurrences)
Last logged: 16:45:13
Error reporting state - message_discarded: Message discarded because max messages reachced```
Hi Team, I think I am jumping on the problem with nabucasa and google assistant not working wagon. Just wanted to get a notification when issues might be resoled. Everything was working well until about 24 hours ago when all my devices disappeared from google assistant. Home Assistant still working fine. The cloud nabu casa page shows about 90 devices exposed to google and does not suggest there is a problem. Interesting my secure devices (Lock and Alarm) are still syncing to google assistant but no other devices. Have tried to re sync from both ends three times with no succsess. Any ideas?
Unable to connect: 503, message=‘Invalid response status’, url=URL(‘wss://remotestate.nabucasa.com/v1’)
Nothing has changed for me: when I ask the assistant “turn on blue light” he performs the action perfectly but then he replies “I’m sorry, I can’t connect to nabucasa, I can’t access colorled living room” but then he turns it on regularly.
For the LEDs I use dresden elektronic deconz + fls-pp ip.
The same happens with the samsung tv: “hey google, turn on tv” … the tv is turned on but he replies “sorry, i can’t connect to nabucasa, tv is not available at this moment”
Logger: hass_nabucasa.google_report_state
Source: /usr/local/lib/python3.8/site-packages/hass_nabucasa/iot_base.py:212
First occurred: 4:45:08 AM (1 occurrences)
Last logged: 4:45:08 AM
Unable to connect: 504, message='Invalid response status', url=URL('wss://remotestate.nabucasa.com/v1')
Same issue still continues any updates the status of these errors would be most helpful.
