It’s very frustrating.
Not to jump on the conspiracy train, but when I first purchased SimpliSafe several years ago, they said that HomeKit integration was coming soon. Never happened. They said an outdoor camera was in the works. Never happened. Their app still does not function in landscape mode so you can’t use a tablet as a keypad which forces you to buy theirs…
Honestly, the only reason to pay them is how they limit functionality unless you subscribe for monitoring, and Home Assistant fixes every one of those limitations they impose. So I wouldn’t be surprised if they are intentionally doing server-side nonsense to try and break that ability also.
If they only put that much effort into actually improving their product.
Integration: SimpliSafe (documentation, issues)
First occurred: April 11, 2021, 11:48:27 PM (1 occurrences)
Last logged: April 11, 2021, 11:48:27 PM
SimpliSafe cloud error; trying stored refresh token
Error while requesting /ss3/subscriptions/1485355/settings/normal: 504, message=‘Gateway Timeout’, url=URL(‘https://api.simplisafe.com/v1/ss3/subscriptions/1485355/settings/normal?forceUpdate=true’) (attempt 1 of 3)