I did see threads back in Nov 2023 with similar issues, which seemed to have been fixed. Am assuming with newer firmware the problem has occurred again.
If a solution is being worked on, I may hold back the factory reset fix (hopefully taking the device back to a working firmware version).
I performed a factory reset of my C210 cams (retaining the latest firmware) and re-added them via the app. Then re-tried the HACS integration and it accepted the cloud password.
I’m having the same issue, so eager to get this resolved
C110 camera
1.3.11 firmware (I only picked up the cameras this week, so they came with this firmware version already)
5.4.18 T:CC installed via HACS
2024.4.3 Core
20240404.2 Frontend
I have tried a password reset and camera reset with no joy
It worked initially, but after an hour the integration told me I needed to reconfigure and this is when the problem started
It’s a really nice integration though, fingers crossed it gets fixed soon
I just bought a Tapo C120 and ran into the same issue today. Started googling and found this thread. All I have to say is that this sucks, but at least it sounds like this will get resolved.
I like the camera so far and the features are good enough for me. Being able to mount it on a magnetic base is also a big plus since my wife is anti drilling holes. So I’ll hold out and hope the fix comes eventually.
So I checked out that Github thread and saw someone mention using ONVIF for the time being. So I tried that and was able to add my Tapo C120 to Home Assistant that way.
I assume it’s no where as feature rich as the HACS integration would be but the stream is great with almost no lag and I even get a basic motion sensor that cools down nearly instantly.
This set up is perfectly fine for my needs while we wait for the HACS integration to be fixed.
Hi. Today I get the same message for invalid cloud password although the password is correct. I reset the password from Tapo app but same issue again. Now the cameras doesn’t work at HA but they work at tapo app. Any news about that fix?
Check out the link that RickFurtado sent above. I believe the latest was that the integration developer chased TP Link for an update.
The current advice, if you want it working, is to downgrade the camera firmware to a compatible working one and then also block Internet access to the cameras.
I recently purchased a Tapo C720 floodlight camera. I don’t have any other Tapo devices currently, so kind of starting from scratch.
Subsequent setup which successfully added the camera to Home Assistant…
(Note: initial conditions include a) Internet is still blocked for the device and b) device has latest firmware)
Remove the camera from app
Reset the camera by pressing the Reset button on the camera (camera blinks red and green). This seems to be referred to as a “factory reset” and some places as “hard reset”, but since it’s just pressing the button for a few seconds, to me, that’s just a regular old “reset”
Add the camera to the app
Added 3rd party account to camera
Add device to home assistant
SUCCESS!!!
At first, the integration only set up the HD and SD images, but after a few minutes, I went back into the settings page and it has floodlight and other settings. YAY!!!
If you want to know my initial setup that didn’t work…
Added integration from HACS (Tapo: Cameras Control)
Added camera to app
Silly me, tried to add it to Home assistant here – NOPE!
RTFM (to be fair I skimmed the integration before I bought the camera to see if it would make sense, so I was aware of the cloud password issue but didn’t really dig into the setup details yet)
Added 3rd party account to camera
Blocked internet access for camera
Turn off two-Step authentication
Attempted to add camera to Home Assistant - Invalid cloud password
Updated firmware (1.2.2 build 240717) (my understanding of the repo web page was that it should work on new firmware if internet is disabled… apparently that was a correct understanding)
