Tapo Devices Fail to Connect

1

New to HA and continue to have problems.

Am now trying to get Tapo devices added via the Tapo integration.

I have all that loaded then following the instructions

How to add a Tapo device (after installing the integration)

Using UI

  1. Be sure the integration is installed successfully
  2. Go to integrations menu
  3. Search for Tapo integration
  4. Insert host (ip address), username and password for control your tapo device (the same used for tapo app). If you have a problem in this phase, like “invalid auth” error, please see #122, and if error persist write a comment in the same issue
  5. Wait for connection. It automatically recognize if the tapo device is switch or light or something else :slight_smile:

I get the usual “Failed to Connect”.

Does anyone know how to get around this?

Any assitant would be greatly Appreacited.

Ash

2

Which kind of tapo device are you associating?

I’m using some tapo p115 smart plugs and all I had to do to integrate them in Home Assistant is to integrate them in the tapo app first and connected them to the same wifi of the device that is running Home Assistant, then through the tapo integration in Home Assistant I had to insert my credentials of the tapo App and the ip address of the device and everythings work.

3

Tried it again and it seems to work.

Apparantly there is a differnece in HA between TP-LINK Kasa Smart and TP-Link Tapo. Thou they both appear together in the iphone Tapo App. HA must be catching up.

Thanks for the suggestion.

Ash

1 Like
4

I also tried to add my P115 last night and run in to same issue mentioned here.
I have segregated vlan’s and wifi where my home assistant machine is on server Vlan and P115 and all other smart devices are on IoT Vlan (wifi).
Wondering if HA must be on same Vlan as smart devices ?

5

I have two C310 Cams and for me its the same. In the Tapo APP i can connect both cams but not in the integration.

6

Seeing something odd here. I have a pack of 4 Tapo P100 switches. I was able to connect one of them to the HA Tapo integration. The others fail with ‘unable to connect’. Most odd.

7

There is something terribly broken in the integration. I can’t connect to two C100 cams that used to work like a charm. :frowning:

1 Like
8

Yep, something is screwy, I have 5 P100s connected to HA and 1 randomly stopped working and now I get a ‘Failed to connect’ each time I try to re-add it. It works fine in the Tapo app still.

9

I also have a P100 which asks me continuous for new authentication. After typing in username and password everything is fine for some minutes.

10

same here my 5 P110 plugs and 2 C110 Cams thought to not accept authorization anymore.

11

All was fine until a couple of days ago, now I have one P110 which it says “authentication expired” every day or more. Adding the user name and password restores it until the next time. The P100s are still fine.

12

I also have two P110 that I simply can not connect anymore. It always only says “Unknown error occurred” after typing in my credentials. Tapo App works fine though…

Also the other Plugs that do work (got about 5 others) are very laggy and often take severals seconds to respond through HA. Using the Tapo App everything is super snappy, so it does not seem to be a connection issue…

13

same here, random issues , was stable for weeks and all of a sudden the p100 and p110 are playing up and not staying on wifi, weird

14

Same here. I use 4 P110 all of them worked since I updated to 2024.7.2. I might have skipped the Update before so maybe the Problem is in the prior Version.

They work fine in Tapo App but I get the usual Unknown error occurred when I try to connect them to HA.

Versions im currently on:

  • Core 2024.7.2
  • Supervisor 2024.06.2
  • Operating System 12.4
  • Frontend 20240710.0
15

Same here. 2 P115 worked really well until few days ago. Now they can’t be found in HA anymore. In the app all plugs work just normally.
So I now use HACS integration called Tapo controller. Works well with my plugs.

16

Hello all,

I have the same issue with P115. It was working fine until recently I am having authentication issues. Reloading gives me “unexpected error”.
Tapo TP link app is working fine.

  • Core2024.7.1
  • Supervisor2024.06.2
  • Operating System12.4
  • Frontend20240705.0