Telegram bot issue: Update "None" caused error: "Conflict: terminated by other getUpdates request; make sure that only one bot instance is running"

Configuration
1

Hi

I’ve had home assistant running on a virtual machine (full hassos VM) on my qnap NAS for a number of years but recently moved it to a raspberry Pi 4 roughly a month ago.

I restored a backup on the new pi 4 (rpi4-64) and since then I have been getting the error in the subject.

All my telegram messages come to me twice. I did not adjust any configuration.

Logger: homeassistant.components.telegram_bot.polling
Source: components/telegram_bot/polling.py:34
Integration: Telegram bot (documentation, issues)
First occurred: 7 October 2022 at 09:01:58 (2295 occurrences)
Last logged: 06:51:31

Update “None” caused error: “Conflict: terminated by other getUpdates request; make sure that only one bot instance is running”

My main configuration.yaml:

telegram_bot: !include configs/auth/telegram.yaml
notify: !include configs/telegram.yaml

telegram_bot config:

- platform: polling
  api_key: xxx:xxxxx
  allowed_chat_ids:
    - 0000000001
    - -0000000002

notify config:

- name: HomeAlertMike
  platform: telegram
  chat_id: 0000000001
- name: HomeAlertGroup
  platform: telegram
  chat_id: -0000000002

Example of some of my automations:

- id: '13'
  alias: Telegram Alert on Main Zone Stay
  description: ''
  trigger:
  - entity_id: alarm_control_panel.house
    from: pending
    platform: state
    to: armed_home
  condition: []
  action:
  - alias: ''
    data:
      message: The Main Zone of the Alarm has been set to Stay
    service: notify.homealertgroup
- id: '14'
  alias: Telegram Alert on Garden Zone Stay
  description: ''
  trigger:
  - entity_id: alarm_control_panel.garden
    from: pending
    platform: state
    to: armed_home
  condition: []
  action:
  - alias: ''
    data:
      message: The Garden Zone of the Alarm has been set to Stay
    service: notify.homealertgroup
- id: '15'
  alias: Telegram Alert on Main Zone Arm
  description: ''
  trigger:
  - entity_id: alarm_control_panel.house
    from: pending
    platform: state
    to: armed_away
  condition: []
  action:
  - alias: ''
    data:
      message: The Main Zone of the Alarm has been set to Arm
    service: notify.homealertgroup
- id: '29'
  alias: Gate Open 5min
  description: ''
  trigger:
  - entity_id: cover.gate
    for: 00:05:00
    platform: state
    to: open
  condition: []
  action:
  - data:
      message: The gate has been open for 5 minutes
    service: notify.homealertgroup

There are more…

I have seen the other thread on these forums about this where the issue was due to NodeRed but I do not use NodeRed https://community.home-assistant.io/t/help-on-telegram-extension-error-while-getting-updates-conflict-terminated-by-other-getupdates-request-make-sure-that-only-one-bot-instance-is-running-409/177544

System info:

Home Assistant 2022.10.1
Supervisor 2022.09.1
Operating System 9.0
Frontend 20221006.0 - latest

image

Any ideas? Anywhere I can dig into a bit more of the logs to try and track down more information about the duplicate process?

2

Hi,

I found your issue and I wanted to say that I am getting the same log message now.

My issue is with the doorbell notification.
I have cameras images sent to me when someone rings the doorbell. Like this:
image

I was using the shown buttons to open the door or, you know.
Now, since last week, I am not sure when exactly, it stopped working.

I don’t know what has changed but I am running the latest HA and I saw that were changes to Telegram itself too.

Sorry I cannot help with any other logs or error information.

3

I generated a new telegram bot api token and updated my config to only have a single notify config now, the issue has stopped. pasting my telegram getupdate url into my browser intermittently returned the same “Conflict” message previously