I have the same problem. I tried both on iphone and on android. The error on android is: Make sure you´re connected to your network and try again. If i disable thread on home assistant the error is slightly different: Make sure that the device is powered on and try again.
In my log i can find an error. I have a fresh home assistant installation with skyconnect and one (working) zigbee device.
2023-04-26 23:35:01.600 WARNING (MainThread) [bellows.zigbee.application] ControllerApplication reset unsuccessful: ConnectionRefusedError(111, "Connect call failed ('172.30.32.1', 9999)")
Traceback (most recent call last):
File "/usr/local/lib/python3.10/site-packages/bellows/zigbee/application.py", line 642, in _reset_controller_loop
await self._reset_controller()
File "/usr/local/lib/python3.10/site-packages/bellows/zigbee/application.py", line 663, in _reset_controller
await self.connect()
File "/usr/local/lib/python3.10/site-packages/bellows/zigbee/application.py", line 130, in connect
self._ezsp = await bellows.ezsp.EZSP.initialize(self.config)
File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 109, in initialize
await ezsp.connect(use_thread=zigpy_config[conf.CONF_USE_THREAD])
File "/usr/local/lib/python3.10/site-packages/bellows/ezsp/__init__.py", line 126, in connect
self._gw = await bellows.uart.connect(self._config, self, use_thread=use_thread)
File "/usr/local/lib/python3.10/site-packages/bellows/uart.py", line 414, in connect
protocol, _ = await _connect(config, application)
File "/usr/local/lib/python3.10/site-packages/bellows/uart.py", line 385, in _connect
transport, protocol = await zigpy.serial.create_serial_connection(
File "/usr/local/lib/python3.10/site-packages/zigpy/serial.py", line 31, in create_serial_connection
transport, protocol = await loop.create_connection(
File "/usr/local/lib/python3.10/asyncio/base_events.py", line 1076, in create_connection
raise exceptions[0]
File "/usr/local/lib/python3.10/asyncio/base_events.py", line 1060, in create_connection
sock = await self._connect_sock(
File "/usr/local/lib/python3.10/asyncio/base_events.py", line 969, in _connect_sock
await self.sock_connect(sock, address)
File "/usr/local/lib/python3.10/asyncio/selector_events.py", line 501, in sock_connect
return await fut
File "/usr/local/lib/python3.10/asyncio/selector_events.py", line 541, in _sock_connect_cb
raise OSError(err, f'Connect call failed {address}')
ConnectionRefusedError: [Errno 111] Connect call failed ('172.30.32.1', 9999)