I need help before getting crazy!
I’ve decided to subscribe to the cloud to remote access and support Home assistant team.
But after lot’s of tries, and a real dedicated Public IP (and not a shared “private” CG-NAT), I always get the message “Unable to reach the home asistant cloud”.
I’ve tried to access to https://cloud.nabucasa.com from 6 different devices in my network, and I always get a error 404 too. So it seems to come from my network itself (?).
My ISP give me a Dynamic dedicated Public IP. They’re only offering fixed IP for very big extra fees (hundreds per month!). The rooter is a Firtz! and Home assistant is installed with Virtual Box on a Nac.
Theoretically it should work with WIFI or bridged, etc.
But as Tom said : since you have access to the router, wired it. By this you (and we) can rule out other issues.
When I started with HA two years ago, I set it up with WIFI but soon switched to wired. No issues at all since then.
If it works on the router, you later can try it bridged and see if it runs stable.
I don’t need to change anything to my router. So why is it unable to reach the cloud with IPv4 for HA and a dynamic public IP?
Edit: I‘ve understand later that you think I can log in. But I can’t. I receive this message (Unable to reach the cloud) when I want to log in to the cloud in Home assistant, so I have no access to this page.