Unifi device_tracker state changes intermittently then freezes

Configuration
1

Hi

I have been having an issue with the unifi integration and the presence detection (device_trackers) only changing state twice after a reboot and then freezing in their state. The client list within unifi is always correct and I can see in the aiounifi debug logs the devices coming and going. But after a couple of state changes the device_tracker entity fails to update again until home assistant is restarted.

I’m not sure if this is a configuration issue or a bug for me. I do notice the below anomaly in the debug log but otherwise there are no errors. Is this my problem?

[aiounifi.controller] Unsupported message type {'meta': {'rc': 'ok', 'message': 'device:update', 'mac': 'xxx'}, 'data': [{'model_eol_date': None}]}

I have just transitioned from a venv install on an Ubuntu VM to HassOS on a Pi 4. It worked on my previous install but I was running an older version of Home Assistant.

Host: HassOS 3.13
Home Assistant: 0.111.4
Unifi Controller: 5.13.29 (running on separate VM, both syncing to same external time server)

Any help or ideas much appreciated.

Cheers

2

Might be worth while writing up an issue on GitHub so Robban will see it.

3

Thanks Petro. I have posted it on GitHub now too. Linked here.

4

Did you end up resolving this issue? Noticed it was occurring during 0.113 for my setup

5

I am still having this issue since like 2-3 months ago. Basically the state works for a while then it no longer gets updated.

6

No, I still have this issue unfortunately. I posted some further info on the issue I raised on GitHub which may be good to compare with. My next step is to start with a clean HassOS install and just add the Unifi integration to see if that works.

7

I ended up moving to a node red solution that works off the unifi controller events log.