Wink/PubNub not updating

you see it in the frontend but not in the dev states page?

yeah
let me see if it shows where its pulling from…

in states I see the device as climate.living_room

here is what it shows

vac_modes: off,cool,heat
current_temperature: 70
min_temp: 40
max_temp: 90
temperature: 64
target_temp_high: null
target_temp_low: null
fan_mode: null
fan_modes: null
hvac_action: cooling
aux_heat: off
friendly_name: LIVING ROOM
supported_features: 75

and the current state is… heat :slight_smile:

Can you log in here https://winkathome.net/Login.aspx?redirect=default.aspx and get the JSON for the thermostat (click on the device and then click on the little i in the bottom corner) and then send me the JSON.

{
  "object_type": "thermostat",
  "object_id": "403767",
  "uuid": "f14b8f14-2290-4ac2-9b67-1ef8a01dde7d",
  "created_at": 1549334282,
  "updated_at": 1563397390,
  "icon_id": null,
  "icon_code": null,
  "desired_state": {
    "max_set_point": 25.0,
    "min_set_point": 17.777777777777779,
    "powered": true,
    "mode": "heat_only"
  },
  "last_reading": {
    "max_set_point": 25.0,
    "max_set_point_updated_at": 1554053442.9721377,
    "min_set_point": 17.777777777777779,
    "min_set_point_updated_at": 1554053442.9721377,
    "powered": true,
    "powered_updated_at": 1549846066.2451339,
    "units": {
      "temperature": "f"
    },
    "units_updated_at": 1549334282.5860341,
    "temperature": 21.111111111111111,
    "temperature_updated_at": 1554053442.9721377,
    "external_temperature": null,
    "external_temperature_updated_at": null,
    "min_min_set_point": 4.4444444444444446,
    "min_min_set_point_updated_at": 1549334282.5860341,
    "max_min_set_point": 32.222222222222221,
    "max_min_set_point_updated_at": 1549334282.5860341,
    "min_max_set_point": 10.0,
    "min_max_set_point_updated_at": 1549334282.5860341,
    "max_max_set_point": 37.222222222222221,
    "max_max_set_point_updated_at": 1549334282.5860341,
    "deadband": 0.0,
    "deadband_updated_at": 1549334282.5860341,
    "connection": true,
    "connection_updated_at": 1549334282.5312989,
    "mode": "heat_only",
    "mode_updated_at": 1554053442.9721377,
    "modes_allowed": [
      "cool_only",
      "heat_only",
      "aux"
    ],
    "modes_allowed_updated_at": 1549334282.5860341,
    "desired_max_set_point_updated_at": 1563499204.5386305,
    "desired_min_set_point_updated_at": 1563499204.5386305,
    "desired_powered_updated_at": 1563499204.5386305,
    "desired_mode_updated_at": 1563499204.5386305,
    "max_set_point_changed_at": 1554053442.9721377,
    "min_set_point_changed_at": 1554053442.9721377,
    "powered_changed_at": 1549846066.2451339,
    "units_changed_at": 1549334282.5860341,
    "temperature_changed_at": 1554053442.9721377,
    "min_min_set_point_changed_at": 1549334282.5860341,
    "max_min_set_point_changed_at": 1549334282.5860341,
    "min_max_set_point_changed_at": 1549334282.5860341,
    "max_max_set_point_changed_at": 1549334282.5860341,
    "deadband_changed_at": 1549334282.5860341,
    "connection_changed_at": 1549334282.5312989,
    "mode_changed_at": 1554053442.9721377,
    "modes_allowed_changed_at": 1549334282.5860341,
    "desired_max_set_point_changed_at": 1549585774.3065205,
    "desired_min_set_point_changed_at": 1561682489.2131074,
    "desired_powered_changed_at": 1563499204.5386305,
    "desired_mode_changed_at": 1563499204.5386305
  },
  "subscription": {
    "pubnub": {
      "subscribe_key": "sub-c-f7bf7f7e-0542-11e3-a5e8-02ee2ddab7fe",
      "channel": "c7f380893a08d5d31183f39cfba3c33a27416c22|thermostat-403767|user-888094",
      "origin": "notifier.wink.com"
    }
  },
  "thermostat_id": "403767",
  "name": "LIVING ROOM",
  "locale": "en_us",
  "units": {
    "temperature": "f"
  },
  "hidden_at": null,
  "capabilities": {
    "fields": [
      {
        "type": "float",
        "field": "max_set_point",
        "mutability": "read-write"
      },
      {
        "type": "float",
        "field": "min_set_point",
        "mutability": "read-write"
      },
      {
        "type": "boolean",
        "field": "powered",
        "mutability": "read-write"
      },
      {
        "type": "nested_hash",
        "field": "units",
        "mutability": "read-only"
      },
      {
        "type": "float",
        "field": "temperature",
        "mutability": "read-only"
      },
      {
        "type": "float",
        "field": "external_temperature",
        "mutability": "read-only"
      },
      {
        "type": "float",
        "field": "min_min_set_point",
        "mutability": "read-only"
      },
      {
        "type": "float",
        "field": "max_min_set_point",
        "mutability": "read-only"
      },
      {
        "type": "float",
        "field": "min_max_set_point",
        "mutability": "read-only"
      },
      {
        "type": "float",
        "field": "max_max_set_point",
        "mutability": "read-only"
      },
      {
        "type": "float",
        "field": "deadband",
        "mutability": "read-only"
      },
      {
        "type": "boolean",
        "field": "connection",
        "mutability": "read-only"
      },
      {
        "field": "mode",
        "type": "selection",
        "mutability": "read-write",
        "choices": [
          "cool_only",
          "heat_only",
          "aux"
        ]
      }
    ],
    "excludes_naming": true
  },
  "triggers": [],
  "manufacturer_device_model": "honeywell_wifi_smart_thermostat",
  "manufacturer_device_id": "4692938",
  "device_manufacturer": "honeywell",
  "model_name": "Wi-Fi Smart Thermostat",
  "upc_id": "151",
  "upc_code": "wifi_honeywell",
  "primary_upc_code": "wifi_honeywell",
  "hub_id": null,
  "local_id": null,
  "radio_type": null,
  "linked_service_id": "1214140",
  "lat_lng": [
    null,
    null
  ],
  "location": "",
  "short_name": null,
  "smart_schedule_enabled": false
}

Yeah Wink is showing it is set to heat as well. Something isn’t right on Wink’s side.

great - testing direct Honeywell (integration) now… stand by

ok works fine in integration - removed from Wink… man this is terrible I loved the “land, sea, air…” of wink integration but now I am down to only sensors and kidde…

I had kidde as well and moved to the first alert zcombo detectors. Just bought a new home that has hardwired detectors so won’t need the first alert anymore so if you are interested in them let me know and we can try to work out a deal. They are less than 6 months old.

@w1ll1am23

So deleted the custom wink component last night and all the errors are gone.

This morning when I tuned on my kitchen light via the wall dimmer I noticed it did not update its status in HA. If I toggle any of the lights controlled by the wink hub via HA or the wink app the status will update in HA. Its only when I manually use the wall dimmer or switch that it does not update.

Do their states update in the Wink app?

Yes they update in the wink app.

Well that is super strange. What type of devices are they? Do you see any errors in the log around the time of you pressing the switch?

Yes it is strange. All devices are made by leviton.

I will check when I get home from work today. I can remote in to HA but its hard to reach the wall switch from here. lol

When i got home I turned on the dimmer in my kitchen and no status update in the wink app. Unplugged the hub for a few minutes to reset and now it is updating in the wink app and HA.

Guess I will have to see what happens.

1 Like

so, is Wink just not supported anymore in HA? I lost useabiltity a few months ago but have been too busy to play around with this mess. Is Wink kind of obsolete?

Wink is still supported and works with HA just fine as long as the integration on Wink end are working and as long as they aren’t having an outage. Just helped a user get it setup and running yesterday on the newest version of HA

1 Like

Thank you for replying, very good to read this. My Wink native set up works fine. I just checked the app and am upgrading both hubs. I have been absent from working on HA for a few months because of Nest and the Wink issue so I am rusty, I know that when Wink first left PubNub I had DLd some files from someone’s (yours?) cloud account and placed them in the config somewhere. I have scanned the thread quickly and do not see any instructions. What do I need to do? My notofications just says Please check your Wink config.

Delete any wink stuff you have in your custom components folder. Upgrade to the newest HA and everything should be good. If you still have issues you may need to delete your .wink.conf and start fresh. To delete that file you need to stop HA delete the file and then start ha again.

1 Like

If you deleted the .wink.conf and have wink: in your config you should get a prompt for setting up Wink.