I used to have a google custom app, that would link my assistant to home assistant without NabuCasa. Then google did something and my family members would get the "Could not communicate with “home manager” (The name of my custom app)
So I said… Well. It’s probably time to switch to NabuCasa since I don’t want to have to deal with fixing whatever was changed on google’s end…
So… I got NabuCasa…
Same issue… That’s odd… I’m the “Account owner” that linked the google home to nabucasa, So I’m the only one that can run “Sync my devices”
My mother though, and my grandpa, Can only get a “Turn on the light” command to actually work after asking 4 times in a row. It’s always 3 or 4 times.
once it works… It will continue to work. as long as you keep talking to the speaker every so often. But once the speaker is left alone for a bit. Then it will go back to saying “Could not reach Home assistant cloud by NabuCasa” for 3 times. Then on the fourth try. It will magically work… What’s the issue? Clearly it can communicate because I can issue a command and it works first try. Every time. No matter if the speaker has been sitting for several hours, or all day.
My mom keeps saying that the speakers go to “sleep”… But that’s what a “Keep-alive” packet is for. I tell her everything I do on a computer, and she knows most of what I know because I explain it in great detail as I’m learning it… (If you can’t teach it. You don’t know it)
Now… All that said… There are a few things about my old configuration that were wonky. I have a 4G LTE Modem, I don’t have a cable or DSL connection, So I don’t have my “Own IP”. So I would use autoSSH to keep a tunnel open to a remote linux server, then forward the commands from google, through the SSh server, then it would tunnel into my local hass instance. It worked GREAT for about 8 months. The past 2 weeks though… Have been killing me. I’m finally reaching out for help.
NabuCasa, works GREAT. But only for me. Other users in the house… Cannot make it work. They have the same issue as BEFORE NabuCasa, Which makes me think it’s a google problem… But I’m starting here first to see if anyone else has anything to say on the topic. I feel like I should also post this elsewhere, but don’t know where to put it. Thoughts?