Zigbee Firmware Update Failed

Configuration Zigbee
27

It’s odd, when I upgraded to the version 2024.2 that allowed for Zigbee firmware updates, I got one or two devices. After a couple days I had dozens (I have a lot of ThirdReality stuff), now I have none whatsoever and haven’t since I downgraded to 2024.2.2 because 2.3 broke some of my integrations (known issue, likely resolved now). And, yes, I did first check for skipped updates.

I know the ThirdReality plugs needed updated and I have about 20+ of them, but they don’t show any longer.

I didn’t tell HA to update them, but I pulled one up randomly and it’s got a firmware of 0x10013038 which I think is older firmware. Is there a way to force a re-check?

28

Same Here with Sonoff

29

After updating to 2024.3.1 the plugs started to come back and they all upgraded fine. Anything wireless fails, I’m not quite sure how to keep those awake long enough to update since the updates take quite a while.

30

Yup this is annoying,

Came back home to find all my plugs have upgraded and nothing works :man_facepalming:

Anyone know how to ensure ZHA doesn’t automatically upgrade my devices ?

Thanks

31

I had to repair all the plugs to get things back up and running… Not amused :confused:

32

Yes EMF/EMI/RMI interference or not having enough Zigbee Router devices can cause problems with all communication including with updates so do follow these tips and best practices before performing any other troubleshooting → Zigbee networks: how to guide for avoiding interference + optimizing using Zigbee Router devices (repeaters/extenders) to get best possible range and coverage

33

New version should not do automatic updates unless you explicitly set zha to do so manually via editing configuration.yaml

So chance is that you at one time done so and forgot to remove it by again editing configuration.yaml

34

Nope, never done this but thanks for pointing me to the configuration

I think the upgrades were initialised by myself manually but that was weeks ago but nothing appeared to happen as I understand the upgrades take hours if not days to complete. Maybe upgrading recently to 2024.3.1 pushed them through ?

Anyway, thanks for your help, I wasn’t aware that there’s a wealth of configuration options for ZHA

35

I have the same problem with a number of ikea devices… Any solution?

36

I also updated a couple of my ThirdReality smart plugs to 0x1001304b, but it’s been buggy for me.

Both my plugs start acting weird after several hours - switching them on/off is inconsistent, and power readings are spotty.

37

I’m not sure if this is related, but I’ve also been having with this exact same smart plug. I use Z2M, but after a firmware update I’ve been having horribly inconsistent results. Z2M appears to use something different for OTA version numbers. I’m seeing 268513355 or v1.00.74. If we’re both running the same firmware, then it seems likely that Third Reality introduced a new bug in v1.00.74 (or possibly v1.00.71, where they fixed the on-off cycling issue).

38

Seems like it might have been related to my dongle. updating it to the latest firmware seems to have solved the problem.

39

I’ve also updated about half of my ThirdReality plugs to 0x1001304b and they have become spotty. Makes me hesitant to update the rest of them. Are you still having issues?

40

Yes but they sent me the diagnostic hub, so I’m waiting for them to get back with me to fix the problem. Their objective is to debug and fix it on mine then roll out a new firmware update.

42

There’s a new update today to 0x1001304f, and it looks like it’s failing in the same ways described above

43

They sent me a dev device that I’m going to hook up this weekend so they can use me as a test monkey.

44

No Firmware Update with IKEA RODRET

45

Try moving it closer to the dongle, I had a few trouble Zigbee devices but when I moved them closer they were fine to update.

On a related note, but more on the Third Reality device sub-thread in here, so far the newest update seems to be better but I’ll have to wait a few days to see if they fall off the network again. This looks like it came out last night: 0x10013050.

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46

I have 24 of the ThirdReality Zigbee plugs in my home. I had updated the firmware to 0x1001304b (from the original out of the box firmware), and have regretted it. I wish I could go back.

As you are in contact with the company, kindly let them know that a loyal customer wants to also be a test monkey. I really like their product line, and would be happy to contribute- my network’s stability (and my investment) depends on it! :grinning:

47

Same. The 0x10013050 seems to be better so far.

1 Like