Zigbee Firmware Update Failed

[Hedda]

@CO_4X4

There’s a thread I’ve been following where someone resolved this, but it could be anecdotal…

For most of us we have our powered USB hub plugged into the system USB port and then an extension for each dongle, this is considered best practice. He actually added an extension between his computer and the USB hub (so 12 feet of extension between the computer and the dongle) and says it now updates Zigbee.

Yes EMF/EMI/RMI interference or not having enough Zigbee Router devices can cause problems with all communication including with updates so do follow these tips and best practices before performing any other troubleshooting → Zigbee networks: how to guide for avoiding interference + optimizing using Zigbee Router devices (repeaters/extenders) to get best possible range and coverage