Zwave js UI - stuck at node info and unable to transmit error

Hi All,
I have some issue’s with my z-wave integration and I can’t fix it by my self/with other topics.

My setup:
Hardware

  • Raspberry PI 4B
  • AEON 700 Zwave stick
    → FW: v7.20.2
    → SDK: v7.20.2

Software
HAOS

  • Core2024.2.5
  • Supervisor2024.02.1
  • Operating System12.0
  • Frontend20240207.1

Zwave JS UI
*zwave-js-ui: 9.9.0
*zwave-js: 12.4.4

So, my first stick (AEON 500+) gave some problems (unexpected error) so I have shifted to the EAON 700 series. After (the firmware update and) the NVM restore I was able to retrieve all of the nodes in the Zwave JS ui integration.

After the configuration I was not able to control any of the Zwave devices. The controller is unable to transmit (‘controller is unable to transmit’ error). Beside that this happens the controller is also not able to move on after the interview of the nodes. The nodes are stuck on the ‘node info’ (and a few on ‘protocol info’).

So I have done some research on the internet;

What I have tried:

  • Soft reset (ofcourse)
  • Pull the plug
  • Switch to the old controller (which was still defect)
  • Reload the NVM backup
  • Stop/restart the Zwave JS UI integration
  • Wait (and hope it will move on after a while)

Some screenshots:


^ showing the node info

In the next comment I will post a part of the log file. When I check the logs I would believe that the controller is receiving a lot of data about the nodes.

When I perform a soft reset the controller is able to work for about 2 - 5 min. After this time the unable to transmit problem occurs.

Hope you guy’s can help me. Thanks a lot!

Before the softest:

2024-03-04 22:18:40.701 INFO Z-WAVE: Controller status: Controller is unable to transmit
2024-03-04T21:18:40.747Z DRIVER   Dropping message with invalid payload
2024-03-04T21:18:40.787Z DRIVER   Dropping message with invalid payload
2024-03-04T21:18:40.849Z DRIVER   Dropping message with invalid payload
2024-03-04T21:18:40.875Z DRIVER   Dropping message with invalid payload
2024-03-04T21:18:41.045Z DRIVER   Dropping message with invalid payload
2024-03-04T21:18:41.069Z DRIVER   Dropping message with invalid payload
2024-03-04T21:18:41.132Z DRIVER   Dropping message with invalid payload
2024-03-04T21:18:41.259Z DRIVER   Dropping message with invalid payload
2024-03-04T21:18:41.339Z DRIVER   Dropping message with invalid payload
2024-03-04T21:18:41.384Z DRIVER   Dropping message with invalid payload
2024-03-04T21:18:44.780Z CNTRLR   The controller is no longer jammed
2024-03-04 22:18:44.781 INFO Z-WAVE: Controller status: Controller is Ready
2024-03-04T21:18:44.783Z CNTRLR   [Node 054] ping failed: Failed to send the command after 5 attempts (ZW0202)
2024-03-04T21:18:44.865Z CNTRLR » [Node 054] pinging the node...
2024-03-04T21:18:44.890Z CNTRLR   The controller is jammed
2024-03-04 22:18:44.891 INFO Z-WAVE: Controller status: Controller is unable to transmit
2024-03-04T21:18:44.941Z DRIVER   Dropping message with invalid payload
2024-03-04T21:18:44.985Z DRIVER   Dropping message with invalid payload
2024-03-04T21:18:48.972Z CNTRLR   The controller is no longer jammed
2024-03-04 22:18:48.973 INFO Z-WAVE: Controller status: Controller is Ready
2024-03-04T21:18:48.974Z CNTRLR   [Node 054] ping failed: Failed to send the command after 5 attempts (ZW0202)
2024-03-04 22:18:51.003 INFO APP: GET /health/zwave 301 1.049 ms - 191
2024-03-04T21:19:03.270Z CNTRLR » [Node 054] pinging the node...
2024-03-04T21:19:03.293Z CNTRLR   The controller is jammed
2024-03-04 22:19:03.294 INFO Z-WAVE: Controller status: Controller is unable to transmit
2024-03-04T21:19:03.308Z DRIVER   Dropping message with invalid payload
2024-03-04T21:19:07.297Z DRIVER   Dropping message with invalid payload
2024-03-04T21:19:07.382Z CNTRLR   The controller is no longer jammed
2024-03-04 22:19:07.383 INFO Z-WAVE: Controller status: Controller is Ready
2024-03-04T21:19:07.385Z CNTRLR   [Node 054] ping failed: Failed to send the command after 5 attempts (ZW0202)

After the soft reset:

2024-03-04T21:21:31.765Z DRIVER   Node 70, Endpoint 1: Trying to access endpoint instance before Multi Channel i
                                  nterview
2024-03-04T21:21:31.766Z DRIVER   Node 70, Endpoint 1: Trying to access endpoint instance before Multi Channel i
                                  nterview
2024-03-04T21:21:31.767Z DRIVER   Node 70, Endpoint 1: Trying to access endpoint instance before Multi Channel i
                                  nterview
2024-03-04T21:21:31.770Z DRIVER   Node 70, Endpoint 1: Trying to access endpoint instance before Multi Channel i
                                  nterview
2024-03-04 22:21:31.773 INFO Z-WAVE: [Node 070] Metadata updated: 50-1-value-66049
2024-03-04 22:21:31.775 INFO Z-WAVE: [Node 070] Value added: 50-1-value-66049 => 0
2024-03-04T21:21:32.770Z CNTRLR » [Node 054] pinging the node...
2024-03-04T21:21:34.535Z DRIVER   Dropping message with invalid payload
2024-03-04 22:21:50.315 INFO Z-WAVE: [Node 040] Metadata updated: 50-1-value-66049
2024-03-04 22:21:50.317 INFO Z-WAVE: [Node 040] Value updated: 50-1-value-66049 0 => 0
2024-03-04 22:21:50.326 INFO Z-WAVE: [Node 040] Metadata updated: 50-1-value-66049
2024-03-04 22:21:50.328 INFO Z-WAVE: [Node 040] Value updated: 50-1-value-66049 0 => 0
2024-03-04 22:21:51.727 INFO APP: GET /health/zwave 301 1.438 ms - 191
2024-03-04T21:21:52.379Z CNTRLR » [Node 054] pinging the node...
2024-03-04T21:21:52.650Z DRIVER   Dropping message with invalid payload
2024-03-04T21:21:54.506Z CNTRLR   [Node 054] The node did not respond after 1 attempts, it is presumed dead
2024-03-04T21:21:54.510Z CNTRLR   [Node 054] ping failed: The node did not acknowledge the command (ZW0204)
2024-03-04T21:21:54.511Z CNTRLR   [Node 054] ping failed: The node did not respond after 1 attempts, it is presu
                                  med dead (ZW0202)
2024-03-04T21:21:56.511Z CNTRLR » [Node 054] pinging the node...
2024-03-04T21:22:10.727Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:14.882Z CNTRLR   [Node 054] The node did not respond after 1 attempts, it is presumed dead
2024-03-04T21:22:14.884Z CNTRLR   [Node 054] ping failed: The node did not acknowledge the command (ZW0204)
2024-03-04T21:22:15.265Z CNTRLR » [Node 054] pinging the node...
2024-03-04T21:22:16.105Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:16.199Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:16.340Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:16.402Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:16.428Z DRIVER   Dropping message with invalid payload
2024-03-04 22:22:21.850 INFO APP: GET /health/zwave 301 1.824 ms - 191
2024-03-04 22:22:32.206 INFO Z-WAVE: [Node 029] Metadata updated: 49-1-Power
2024-03-04 22:22:32.210 INFO Z-WAVE: [Node 029] Value updated: 49-1-Power 0 => 0
2024-03-04 22:22:32.219 INFO Z-WAVE: [Node 029] Metadata updated: 49-1-Power
2024-03-04 22:22:32.221 INFO Z-WAVE: [Node 029] Value updated: 49-1-Power 0 => 0
2024-03-04T21:22:34.754Z CNTRLR » [Node 054] pinging the node...
2024-03-04T21:22:34.809Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:34.854Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:38.929Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:38.952Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:45.290Z CNTRLR   [Node 054] The node is causing the controller to become unresponsive, it is pr
                                  esumed dead
2024-03-04T21:22:45.293Z CNTRLR   [Node 054] ping failed: Timeout while waiting for a callback from the controll
                                  er (ZW0200)
2024-03-04T21:22:45.294Z CNTRLR   [Node 054] ping failed: The node is causing the controller to become unrespons
                                  ive, it is presumed dead (ZW0202)
2024-03-04T21:22:46.588Z CNTRLR   The controller is jammed
2024-03-04 22:22:46.589 INFO Z-WAVE: Controller status: Controller is unable to transmit
2024-03-04T21:22:46.638Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:46.717Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:46.882Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:46.931Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:47.014Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:47.152Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:47.425Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:47.617Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:47.945Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:48.201Z CNTRLR » [Node 054] pinging the node...
2024-03-04T21:22:48.269Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:48.350Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:48.359Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:48.418Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:48.485Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:48.941Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:48.985Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:49.029Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:49.129Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:49.211Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:49.278Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:49.583Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:49.670Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:49.693Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:49.737Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:49.753Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:49.779Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:49.793Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:49.810Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:49.860Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:49.892Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:49.967Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:49.984Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:50.012Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:50.057Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:50.094Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:50.109Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:50.132Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:50.162Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:50.227Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:50.300Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:50.315Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:50.372Z DRIVER   Dropping message with invalid payload
2024-03-04T21:22:50.677Z CNTRLR   The controller is no longer jammed
2024-03-04 22:22:50.678 INFO Z-WAVE: Controller status: Controller is Ready
2024-03-04T21:22:51.278Z CNTRLR   The controller is jammed
2024-03-04 22:22:51.279 INFO Z-WAVE: Controller status: Controller is unable to transmit
2024-03-04 22:22:51.970 INFO APP: GET /health/zwave 301 1.434 ms - 191
2024-03-04T21:22:52.300Z CNTRLR   The controller is no longer jammed
2024-03-04 22:22:52.301 INFO Z-WAVE: Controller status: Controller is Ready
2024-03-04T21:22:52.303Z CNTRLR   [Node 054] ping failed: Failed to send the command after 5 attempts (ZW0202)
2024-03-04T21:23:02.116Z CNTRLR » [Node 054] pinging the node...
2024-03-04T21:23:02.141Z CNTRLR   The controller is jammed
2024-03-04 22:23:02.142 INFO Z-WAVE: Controller status: Controller is unable to transmit
2024-03-04T21:23:02.187Z DRIVER   Dropping message with invalid payload
2024-03-04T21:23:02.232Z DRIVER   Dropping message with invalid payload
2024-03-04T21:23:02.396Z DRIVER   Dropping message with invalid payload

My solution; return to the gen5+ model of Aeotec.
I’m glad that the backup function is pretty oke from Aeotec (beside the fact that you need a Windows computer). Restored the old stick to the new one and everything is back online (90+ nodes).

Yeah, I’m still running on gen5+, have 700 and 800 stick laying around as I’d like to,upgrade, but every time I hear one of these stories…