2024.12 Crashes system for many users

RLP1369 · December 6, 2024, 3:53pm

Either the core or OS update has crashed HA for way too many users. The issue being, HA is stuck on “loading data”…and HA folks haven’t released any guidance on resolving the issue.
For myself and hundreds or thousands of other users…can someone provide guidance on how to restore a backup when unable to even get past the HA startup?

asbril · December 6, 2024, 4:17pm

Mine did not crash but the Alexa Integration stopped working.
I restored my HA to previous back-up.
When my HA (Yellow Box) does not start, then I power cycle the box and that (till now) always works.

BTW I use the Google backup Integration with an automatic daily backup and usually keep some 10 backups.

Sir_Goodenough · December 6, 2024, 4:48pm

@asbril Also AMP is broken. The Custom Integration Devs for this project are considering abandoning it as basically

so it may be time to consider alternatives. If they do get it going again, it will be likely a band-aid fix and likely to break again.

@RLP1369 One of this might match your issue. Is so look at what they are doing there until there is a fix released.

github.com/home-assistant/core

Error during setup of component stream because `av` fails to load on armv7l

opened 03:51PM - 28 Nov 24 UTC

dynasticorpheus

integration: stream

### The problem ``` Traceback (most recent call last): File "/usr/src/hom…eassistant/homeassistant/setup.py", line 416, in _async_setup_component result = await task ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/stream/__init__.py", line 226, in async_setup await hass.async_add_executor_job(set_pyav_logging, debug_enabled) File "/usr/local/lib/python3.13/concurrent/futures/thread.py", line 58, in run result = self.fn(*self.args, **self.kwargs) File "/usr/src/homeassistant/homeassistant/components/stream/__init__.py", line 196, in set_pyav_logging import av # pylint: disable=import-outside-toplevel ^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/av/__init__.py", line 3, in <module> from av._core import time_base, library_versions, ffmpeg_version_info ImportError: Error loading shared library : No such file or directory (needed by /usr/local/lib/python3.13/site-packages/av/../av.libs/libjxl-2cfeb5f2.so.0.10.2) ``` ### What version of Home Assistant Core has the issue? core-2024.12.0b2 ### What was the last working version of Home Assistant Core? core-2024.11.3 ### What type of installation are you running? Home Assistant Container ### Integration causing the issue stream ### Link to integration documentation on our website https://www.home-assistant.io/integrations/stream ### Diagnostics information _No response_ ### Example YAML snippet _No response_ ### Anything in the logs that might be useful for us? armv7l / container ### Additional information ``` Python version 3.13.0 Operating system family Linux Operating system version 6.6.63 CPU architecture armv7l Timezone Europe/Amsterdam Configuration directory /config ```

[5:30 AM]

github.com/home-assistant/core

Error during setup of component stream

opened 12:23PM - 03 Dec 24 UTC

ghouse666

integration: stream

### The problem This is the error log I receive on every startup Logger: hom…eassistant.setup Source: setup.py:416 First occurred: 12:54:50 PM (1 occurrences) Last logged: 12:54:50 PM Error during setup of component stream Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/setup.py", line 416, in _async_setup_component result = await task ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/stream/__init__.py", line 226, in async_setup await hass.async_add_executor_job(set_pyav_logging, debug_enabled) File "/usr/local/lib/python3.12/concurrent/futures/thread.py", line 58, in run result = self.fn(*self.args, **self.kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/stream/__init__.py", line 196, in set_pyav_logging import av # pylint: disable=import-outside-toplevel ^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/av/__init__.py", line 27, in <module> from av.audio.fifo import AudioFifo File "/usr/local/lib/python3.12/site-packages/av/audio/__init__.py", line 1, in <module> from .frame import AudioFrame File "av/audio/frame.pyx", line 1, in init av.audio.frame File "av/frame.pyx", line 1, in init av.frame File "/usr/local/lib/python3.12/site-packages/av/codec/__init__.py", line 1, in <module> from .codec import Capabilities, Codec, Properties, codec_descriptor, codecs_available File "av/codec/codec.pyx", line 1, in init av.codec.codec File "/usr/local/lib/python3.12/site-packages/av/video/__init__.py", line 1, in <module> from .frame import VideoFrame UnicodeDecodeError: 'utf-8' codec can't decode byte 0xa0 in position 0: invalid start byte ### What version of Home Assistant Core has the issue? core-2024.11.3 ### What was the last working version of Home Assistant Core? _No response_ ### What type of installation are you running? Home Assistant OS ### Integration causing the issue Stream ### Link to integration documentation on our website _No response_ ### Diagnostics information _No response_ ### Example YAML snippet _No response_ ### Anything in the logs that might be useful for us? _No response_ ### Additional information _No response_

[5:30 AM]

github.com/home-assistant/core

Setup failed for 'default_config': Could not setup dependencies: stream

opened 08:33PM - 04 Dec 24 UTC

Ivano62

integration: stream

### The problem I've installed latest master version (2024.12), after build I g…et this error: 2024-12-04 21:00:00.948 ERROR (MainThread) [homeassistant.setup] Error during setup of component stream ... 2024-12-04 21:00:55.697 ERROR (MainThread) [homeassistant.setup] Unable to set up dependencies of 'default_config'. Setup failed for dependencies: ['stream'] 2024-12-04 21:00:55.698 ERROR (MainThread) [homeassistant.setup] Setup failed for 'default_config': Could not setup dependencies: stream ### What version of Home Assistant Core has the issue? 2024.12 ### What was the last working version of Home Assistant Core? 2024.11.3 ### What type of installation are you running? Home Assistant Container ### Integration causing the issue _No response_ ### Link to integration documentation on our website _No response_ ### Diagnostics information _No response_ ### Example YAML snippet ```yaml # Configure a default setup of Home Assistant (frontend, api, etc) default_config: ``` ### Anything in the logs that might be useful for us? ```txt 2024-12-04 21:00:00.948 ERROR (MainThread) [homeassistant.setup] Error during setup of component stream Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/setup.py", line 416, in _async_setup_component result = await task ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/stream/__init__.py", line 226, in async_setup await hass.async_add_executor_job(set_pyav_logging, debug_enabled) File "/usr/local/lib/python3.13/concurrent/futures/thread.py", line 58, in run result = self.fn(*self.args, **self.kwargs) File "/usr/src/homeassistant/homeassistant/components/stream/__init__.py", line 196, in set_pyav_logging import av # pylint: disable=import-outside-toplevel ^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/av/__init__.py", line 3, in <module> from av._core import time_base, library_versions, ffmpeg_version_info ImportError: Error loading shared library : No such file or directory (needed by /usr/local/lib/python3.13/site-packages/av/../av.libs/libjxl-2cfeb5f2.so.0.10.2) 2024-12-04 21:00:49.813 ERROR (MainThread) [homeassistant.components.notify] Error setting up platform file Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/components/notify/legacy.py", line 112, in async_setup_platform raise HomeAssistantError("Invalid notify platform.") # noqa: TRY301 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ homeassistant.exceptions.HomeAssistantError: Invalid notify platform. 2024-12-04 21:00:55.697 ERROR (MainThread) [homeassistant.setup] Unable to set up dependencies of 'default_config'. Setup failed for dependencies: ['stream'] 2024-12-04 21:00:55.698 ERROR (MainThread) [homeassistant.setup] Setup failed for 'default_config': Could not setup dependencies: stream 2024-12-04 21:01:06.460 WARNING (MainThread) [firebase_messaging.fcmregister] Error during gcm checkin post attempt 1 out of 3 Traceback (most recent call last): File "/usr/local/lib/python3.13/site-packages/aiohttp/client.py", line 701, in _request conn = await self._connector.connect( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ req, traces=traces, timeout=real_timeout ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ) ^ File "/usr/local/lib/python3.13/site-packages/aiohttp/connector.py", line 544, in connect proto = await self._create_connection(req, traces, timeout) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/connector.py", line 1050, in _create_connection _, proto = await self._create_direct_connection(req, traces, timeout) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/connector.py", line 1363, in _create_direct_connection transp, proto = await self._wrap_create_connection( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ...<7 lines>... ) ^ File "/usr/local/lib/python3.13/site-packages/aiohttp/connector.py", line 1109, in _wrap_create_connection sock = await aiohappyeyeballs.start_connection( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ...<5 lines>... ) ^ File "/usr/local/lib/python3.13/site-packages/aiohappyeyeballs/impl.py", line 89, in start_connection sock, _, _ = await _staggered.staggered_race( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ...<7 lines>... ) ^ File "/usr/local/lib/python3.13/site-packages/aiohappyeyeballs/_staggered.py", line 160, in staggered_race done = await _wait_one( ^^^^^^^^^^^^^^^^ [*tasks, start_next] if start_next else tasks, loop ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ) ^ File "/usr/local/lib/python3.13/site-packages/aiohappyeyeballs/_staggered.py", line 41, in _wait_one return await wait_next ^^^^^^^^^^^^^^^ asyncio.exceptions.CancelledError The above exception was the direct cause of the following exception: Traceback (most recent call last): File "/usr/local/lib/python3.13/site-packages/firebase_messaging/fcmregister.py", line 136, in gcm_check_in async with self._session.post( ~~~~~~~~~~~~~~~~~~^ url=GCM_CHECKIN_URL, ^^^^^^^^^^^^^^^^^^^^ ...<2 lines>... timeout=self.CLIENT_TIMEOUT, ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ) as resp: ^ File "/usr/local/lib/python3.13/site-packages/aiohttp/client.py", line 1423, in __aenter__ self._resp: _RetType = await self._coro ^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/client.py", line 607, in _request with timer: ^^^^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/helpers.py", line 671, in __exit__ raise asyncio.TimeoutError from exc_val TimeoutError 2024-12-04 21:01:14.236 WARNING (MainThread) [firebase_messaging.fcmregister] Error during gcm checkin post attempt 2 out of 3 Traceback (most recent call last): File "/usr/local/lib/python3.13/site-packages/aiohttp/client.py", line 701, in _request conn = await self._connector.connect( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ req, traces=traces, timeout=real_timeout ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ) ^ File "/usr/local/lib/python3.13/site-packages/aiohttp/connector.py", line 544, in connect proto = await self._create_connection(req, traces, timeout) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/connector.py", line 1050, in _create_connection _, proto = await self._create_direct_connection(req, traces, timeout) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/connector.py", line 1363, in _create_direct_connection transp, proto = await self._wrap_create_connection( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ...<7 lines>... ) ^ File "/usr/local/lib/python3.13/site-packages/aiohttp/connector.py", line 1116, in _wrap_create_connection return await self._loop.create_connection(*args, **kwargs, sock=sock) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/asyncio/base_events.py", line 1182, in create_connection transport, protocol = await self._create_connection_transport( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ...<2 lines>... ssl_shutdown_timeout=ssl_shutdown_timeout) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/asyncio/base_events.py", line 1215, in _create_connection_transport await waiter asyncio.exceptions.CancelledError The above exception was the direct cause of the following exception: Traceback (most recent call last): File "/usr/local/lib/python3.13/site-packages/firebase_messaging/fcmregister.py", line 136, in gcm_check_in async with self._session.post( ~~~~~~~~~~~~~~~~~~^ url=GCM_CHECKIN_URL, ^^^^^^^^^^^^^^^^^^^^ ...<2 lines>... timeout=self.CLIENT_TIMEOUT, ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ) as resp: ^ File "/usr/local/lib/python3.13/site-packages/aiohttp/client.py", line 1423, in __aenter__ self._resp: _RetType = await self._coro ^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/client.py", line 607, in _request with timer: ^^^^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/helpers.py", line 671, in __exit__ raise asyncio.TimeoutError from exc_val TimeoutError ``` ### Additional information _No response_

WallyR · December 6, 2024, 6:01pm

With each core update there are always several people with issues and many may look alike, but the underlying cause might be very different.
It is rarely a general problem with HA, although it can happen, it usually it is a combination of things in the users setup or just hardware failure that happens to coincide with an update, where the hardware might be pushed a bit further than normal use.

ginogino · December 6, 2024, 6:48pm

The update to OS 14.00 also crashed my Raspberry Pi5, after many attempts I managed to load a backup that had been made with OS 13.2 using a USB stick with OS 13.2 on it (if you make a new one now it is made with OS 14.00).

flrnwrzl · December 6, 2024, 7:03pm

Same here. Companion app crashes when navigating into integrarion section an when i want to change numeric values i get this all the time:

×××

Die Aktion number/set_value konnte nicht ausgeführt werden. Unable to avoid copy while creating an array as requested. If using np.array(obj, copy=False) replace it with np.asarray(obj) to allow a copy when needed (no behavior change in NumPy 1.x). For more details, see NumPy 2.0 migration guide — NumPy v2.3.dev0 Manual.

×××

asbril · December 6, 2024, 7:33pm

I only use the Alexa to broadcast messages and so far I have not had any issues. For streaming I use Google Chromecast which works great.
It becomes an issue for HA when companies, in order to promote their own ecosystem, remove or complicate their APIs. That is what happened with MyQ.

Gav_in · December 6, 2024, 7:42pm

There was a dependency issue with AMP on 2024.12 but it was resolved within 24 hours (long before the post you replied to )…so you are right no real issue with HA 2024.12 (thankfully)

asbril · December 6, 2024, 7:56pm

So, you suggest to upgrade again to 2024.12 or better to wait for 2024.12.1 ?

Delfairen · December 6, 2024, 8:09pm

2024.12.1 is out now but I can’t find the notes for that version

Gav_in · December 6, 2024, 8:39pm

They are here

Gav_in · December 6, 2024, 8:41pm

Well HA 2024.12 plus AMP 5.0.1 work fine for me, so would guess you’re ok to upgrade. I did AMP first, rebooted then HA 2024.12 and all good…

Edit: AMP 5.0.1 working fine with 2024.12.1 too

asbril · December 6, 2024, 8:59pm

I just did upgrade to 2024-12 and Alexa seems to work. So thanks to all.

tom_l · December 6, 2024, 11:13pm

This is a known issue for the Android companion app. A fix has been implemented. Just waiting on the Play store approval for the update release.

brinkgit · December 7, 2024, 9:01am

I tried to update to core 12.1 but that does not work. The system hangs and I have to restart the windows computer. After that the old version (11.0) is still active.

What can I do to get the update working?

Running HA in virtualbox on a windows 11 computer.

Core 2024.11.0
Supervisor 2024.11.4
Operating System 14.0
Frontend 20241106.0

WallyR · December 7, 2024, 9:21am

You need to post your topic in a new thread.
This thread does not seem related to your issue at all.

brinkgit · December 7, 2024, 10:03am

OK, thanks. I thought this could be the same issue, but I’ll open a new thread.

Fullmetalmusic · December 7, 2024, 1:10pm

hi everybody,

here the 2024.12.1 is not working at all,

especially in automation it displays translation error messages on conditions base on template sensors that i created to manage time&date stuffs.

i’ve restored the last full working version , the 2024.11.3

WallyR · December 7, 2024, 6:52pm

Why did you quote my post and then made a reply to it about your situation which clearly are not related to the thread either.

When a car does not run, then it might be lack of oil, lack of gsaoline, a potato stuffed ib the exhaust and so many more possible things.

RLP1369 · December 8, 2024, 12:04am

There is a real issue with 2024.12…here, Reddit amongst others….way too many users that have systems hanging on “loading data”….it is an issue with that update or the corresponding core update