When you used the custom integration, did auto discovery work for either of your consoles?
The discovery mode of my integration is able to pick up multiple independent AirTouch systems (including a mix of AirTouch 4 and AirTouch 5). The only limitation at the moment is that the Spill zone configuration doesn’t work and its best to choose “Bypass” in the Spill/Bypass configuration dialog even if you have a spill zone.
Improving support for multiple systems in on my TODO list, but it’s pretty rare so I haven’t prioritised it yet. If there’s enough interest I can look into it further.
Had the same issue, unfortunately made the mistake of updating and it broke my console’s functionality in combination with the HA integration. Polyaire support didn’t acknowledge that this was a bug told me to reset, but it sounds like they’ve pulled the update now.
Edit: Thanks @TheNoctambulist! Your update worked to get basic function back. Everything looks ok at the moment.
Note: This is a breaking update and will require you to delete and re-add the config entries for the integration after upgrading. However entity names will remain the same after the update so dashboards and automations won’t be impacted.
The major change is related to improvements for houses with multiple AirTouch systems. This should now be fully supported, including mixes of AirTouch 4 and AirTouch 5.
I’ve also added an optional feature to allow Zone climate entities to change the main AC heating/cooling mode.
Let me know if you see any problems after the upgrade.
You can do that from the integration settings page, Settings → Devices & services → Polyaire AirTouch.
Or just click this link to go there directly: Link to Integration – My Home Assistant
Then click the three dots next to the AirTouch entry (which will be highlighted with a migration error) and choose “Delete”. After deleting, you can press the"Add Hub" button to add your AirTouch back in again.
Hi, I am newbie and trying to configure the AT5 with the Home Assistant running on Win11/hyper-v. I have downloaded your custom repo through HACS and while trying to add the integration I am getting the below error. I have given the correct IP address, but still getting the same error. Could you please help? Thanks a lot!
If you have a firewall, you need to make sure that traffic on UDP port 49005 and TCP port 9005 is allowed. The easiest way to configure the integration is if you have a network configuration that supports UDP broadcast, then you won’t need to manually enter the address.
If it’s not a firewall, check to confirm that you can ping the AirTouch tablet from your Home Assistant VM and if possible also ping the VM from the tablet.
I have a Toshiba VRF system installed in my new home with two Airtouch 5 controllers (one upstairs and one downstairs). It is set up as 6 unique AC units in Airtouch, and both controllers can manage all 6 units. There are no zones, bypass, spill or dampers. Simply 6 internal units that can be turned on or off seperately with their own unique temperatures in each room. I think (VRF?) I can even cool one room whilst heating another room, but doubt that will ever be required.
When I try to connect to the Airtouch 5 using this plugin, it auto discovers the upstairs controller, but fails to fully initialise. When I put in the IP address of the downstairs controller I get the failed to connect error (even though I can ping it from HA). I’m running a unifi network (UDM-SE) with basic network settings (no custom firewall rules and no customisation to the airtouch5 controllers)
Looking at the logs, it looks like the upstairs controller get stuck when this plugin polls for all zone numbers (see attached). Appreciate any advice how I can:
get the upstairs controller to fully sync (perhaps the plugin needs an update for houses with no zones/bypass/spill and multiple AC units?)
No, I have a device that I have made to control the compressor motor, it’s not something someone should be doing through home assistant and automations as not doing it properly can damage the system and it’s probably a little too complex to be doing with just automations honestly. I can expose it to home assistant for data logging purposes.
I have been using it for nearly two years and works really well and have been looking into producing it. It reduces the energy consumption and makes the cold and hot air less aggressive.
Yes, this is a very unusual use case. The AirTouch API doesn’t really support no zones, a zone status message with no zones is treated as a request for zone status so that response is ignored by the integration.
I can look at adding a special case for systems with no zones later in the week, but creating at least one zone in the AirTouch settings as suggested by @smitcoracing would probably get you past the set-up as a workaround.
Yeah I m pretty disappointed that it leaves the modulation of the compressor up to the AC unit that doesn’t really know what i is trying to achieve. Is the setup you have specific to a certain OEM?
@marco.rolo thanks for attaching the debug logs.
I’ve just published a beta release v1.1.0-rc1 which I think should get this working.
You can install this from HACS by choosing “Redownload” from the three dots overflow menu on the integration’s detail page and making sure the “Show beta versions” option is selected.
If it still doesn’t work send me through the debug logs and we can go from there.
Thank you! I added a zone to the upstairs controllers and the plugin connected successfully. Its now working beautifully, allowing me to expose to Homekit which was my goal.
I then removed the zone and it continues to work. I’ll try downloading this update on the weekend, but I suspect it is all good!
My air touch controller says it has no internet connection but it does I can load google fine but when I visit the airtouch website it says 403 forbidden why is that?
