Hi
Yes i also got an update for the app, but this did not resolve the problem with connectivity.
Honestly, as long as their servers are shit, they should focus on getting them fixed, instead of releasing app updates.
Earlier the servers were also shit, but then they had a whole day where servers were down because they wanted to do maintenance, and right after that, they worked pretty ok, but this only lasted very shortly, and now there are even worse than before they did anything.
Their inverters seems to be ok, but the software and app support is so poor, that it is impossible for me to recommend them to friends and family.
I wish they would just open up the dongle so that we could get info directly from the inverter, this way we would be able to get data directly, instead of having to go to a Chinese server, and also it would be possible to query more often than now, where the server in China (When it works) queries the inverter every 5 minutes.
The app is also VERY terrible to predict the daily grid consumption. I have had it say “Imported 8 KWh” and when i was able to see the use, reported by the smartmeter, to the electricity company, i had only used 300 Watts.
I bet this is because of the query time being 5 minutes.
When a refrigerator or freezer just turns on, it draws a lot of current for only 1 second, but if it is being queried at that time, it seems i am using, a LOT of power, and 5 minutes later it will not be very much, but still, i only drew a lot of power for a second, but it will think i did this for 5 minutes.