Thank you, your fix worked for me. Thank you so much.
how can I access logs via command line? only thing I have access
How do you access the command line? Could you try to find a good translator?
Does someone know if this will be fixed in the new update ?
It’s not quite as simple as that. Steps:
- It gets fixed in python-broadlink
- A new release of python-broadlink is made
- Home Assistant uses it
- A new release of Home Assistant is made
That’s great. Keep in mind that if you update HA, you’ll have to do it again… It may take some time until it is oficially released.
How do I do that ?
Im using VMWARE that is running supervisor . (without docker).
Ive tried to SSH via the web interface - cant see that folder
tried to exit to shell via the supervisor console - but dont see option there…
Any advice ?
Screenshot of addon config? Are you sure you’re running the right addon, there’s two of them?
Do I have to download this code and put it in custom_components? then it will work?
Maybe, but you should probably modify the HA core code. Look around the old PRs in python-broadlink for instructions.
Good news!
I was also initially unable to add my RM4 Pro (“Device not supported”) but after upgrading to today’s new release, (v2021.4) I was able to add it without any issues.
1 Like
I was able to edit the __init file and fix it
Care to share details?
Still struggling with “Device not supported” in 2022. Anyone can help?
I have the same problems as you. I hope that someone can help us.
My other device the rm 4 mini is detected in ha but not in the main app from broadlink.
The rm 4 pro is addicted in the app from broadlink but is an unsupported device for ha … HELP!
I’m using the latest version of HA in docker on a synology.
Ok thx. I will wait a bit 
i bot new Broadlink rm4 pro its not supported can you help ???
when i add the Integration i receive this message:
Aborted
Device not supported
Device info : S/N code
PID ; 00000000000000000000000013520000
DID : 00000000000000000000ecObae6edc02
loT Cloud : World
MAC: XX:XX:XX:XX:XX:XX
Firmware :
V62092
Device IP : 192.168.1.60@80
Data Cloud : European server
SDK : 2.17
Plug-in version : 1.6.7.2
Routine traits : Trigger